Credit Controller
3 weken geleden
As a Credit Controller at Shell, you will play a crucial role in managing risks and exposures that arise from sales with 3rd party customers. Your primary responsibility will be to manage the accounts receivable for a region end-to-end, preventing overdue amounts from occurring by structurally solving customer invoicing and other operational issues. You will also be accountable for daily credit control operations, preparation of account statements, sending out reminders, performing collection calls, dispute initiation and monitoring, ensuring effective receivables management, and maintaining good working relationships with Sales and other business partners.
Key Responsibilities
- Manage the accounts receivable for a region end-to-end
- Prevent overdue amounts from occurring by structurally solving customer invoicing and other operational issues
- Perform daily credit control operations, including reaching out to customers and internal stakeholders to decrease overdue debt and mitigate risk
- Prepare account statements, send reminders, perform collection calls, initiate disputes, and monitor
- Ensure effective receivables management through blocking of charge tokens, handing over debt to collection agency, negotiation of solutions with internal and external stakeholders
- Maintain good working relationships with Sales and other business partners to resolve issues, structurally improve core processes, and deliver improved results
- Book bank statements, cash application and allocation, perform refunds, accounts reconciliations, and write-offs
- Report AR balances, ageing, insights, and focus areas
- Identify risks and areas for improvement to prevent bad debt and decrease ageing receivables
- Participate in various projects and other ad-hoc tasks
Requirements
- Knowledge in Receivables Management, Accounting, Finances, and "Order to Cash" processes
- Cash collection process within an international environment
- Working in Excel and other MS Office packages at an advanced level
- Academic level (HBO level) working/thinking
- Trust IT, Business Central, and SalesForce would be a big plus
- Scale-up, automotive, or energy environment would be a plus
- Internal and external communication, written and spoken
- Reporting and analysis
What We Offer
- Fluent in English and Dutch; German or French are a great plus
- Accurate and structured in his/her approach and constantly looking for improvements
- Result-driven and quick to solve complex problems
- Self-steering, proactive with great ownership
- Flexible and team player
- Excellent communicator with strong negotiation skills
Shell is an Equal Opportunities Employer
Shell is committed to creating a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds and encourage you to apply if you are passionate about working in a dynamic and innovative environment. We are an equal opportunities employer and welcome applications from all qualified candidates. We are committed to creating a workplace that is free from discrimination and harassment. We are proud to be an inclusive employer and welcome applications from candidates with disabilities. If you have any questions or concerns, please do not hesitate to contact us.
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