Credit Controller
4 weken geleden
Job Summary:
We are seeking a skilled Credit Controller to join our team at Booking.com. As a Credit Controller, you will be responsible for managing and resolving customer accounts, ensuring timely payments, and maintaining accurate financial records.
Responsibilities:
- Monitor and manage customer accounts to ensure timely payments and minimize debt risk.
- Communicate effectively with customers and internal stakeholders to resolve issues and negotiate payment plans.
- Identify and mitigate potential collection risks, ensuring compliance with company policies and procedures.
- Collaborate with the Accounts Receivable Team to resolve allocation issues and ensure accurate financial records.
- Document and track customer payment issues and communications.
- Develop and implement strategies to increase the number of accounts paid by Direct Debit.
- Perform other duties as required to support the team and achieve business objectives.
Requirements:
- Previous experience in collections or credit control is highly desirable.
- Fluency in English and Italian is required.
- Excellent communication and interpersonal skills, with the ability to negotiate assertively when required.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Analytical skills, with the ability to identify risks and develop effective solutions.
- Ability to work independently and as part of a team, with a strong focus on collaboration and communication.
- Proficiency in Excel and knowledge of SAP is a plus.
What We Offer:
As a Credit Controller at Booking.com, you will have the opportunity to work in a dynamic and performance-based environment, with a focus on career advancement and lucrative compensation. We offer a competitive benefits package, including a bonus structure and opportunities for professional growth.
Booking.com's Commitment to Diversity and Inclusion:
At Booking.com, we are committed to creating a diverse and inclusive workplace, where employees from all backgrounds can thrive. We believe that diversity is a key driver of innovation and success, and we are dedicated to fostering a culture of inclusion and respect.
Pre-Employment Screening:
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education, and other information necessary for determining your qualifications and suitability for the position.
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