Credit Controller
2 weken geleden
Job Summary
We are seeking a highly skilled Credit Controller to join our team at Shell. As a Credit Controller, you will be responsible for managing risks and exposures that arise from sales with 3rd party customers. Your goal will be to prevent overdue amounts from occurring by structurally solving customer invoicing and other operational issues, and continuously improving credit management activities from efficiency and effectiveness perspective.
Key Responsibilities
- Manage the accounts receivable for a region end-to-end
- Prevent overdue amounts from occurring by structurally solving customer invoicing and other operational issues
- Continuously improve credit management activities from efficiency and effectiveness perspective
- Accountable for daily credit control operations focusing on receivables management, reaching out to customers and internal stakeholders in order to decrease overdue debt and mitigate risk
- Preparation of account statements, sending out reminders, performing collection calls, dispute initiation and monitoring
- Ensuring effective receivables management though blocking of charge tokens, handing over debt to collection agency, negotiation of solutions with internal and external stakeholders
- Maintaining and fostering good working relationships with Sales and other business partners in order to resolve issues, structurally improve core processes and deliver improved result
- Booking of bank statements, cash application and allocation, performing refunds, accounts reconciliations and write offs
- Reporting of AR balances, ageing, insights, and focus areas
- Identifying risks and areas for improvement with the goal to prevent bad debt and decrease ageing receivables
- Participation in various projects and other ad hoc tasks
Requirements
- Cash collection process within an international environment
- Working in Excel and other MS Office packages at advanced level
- Academic level (HBO level) working /thinking
- Trust IT, Business Central and SalesForce would be a big plus
- Scale-up, automotive or energy environment would be a plus
- Internal and external communication, written and spoken
- Reporting and analysis
What We Offer
- Fluent in English and Dutch; German or French are a great plus
- Accurate and structured in his/her approach and constantly looking for improvements
- Result driven and quick to solve complex problems
- Self-steering, proactive with great ownership
- Flexible and team player
- Excellent communicator with strong negotiation skills
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