Credit Controller
1 week geleden
At Booking.com, we are seeking a highly skilled Credit Controller to join our team. As a Credit Controller, you will be responsible for managing and resolving customer accounts, ensuring timely payments, and maintaining a positive relationship with our clients.
Responsibilities:- Contact customers to settle outstanding balances and negotiate payment plans.
- Monitor and analyze customer accounts to identify potential risks and take proactive measures to minimize debt.
- Communicate effectively with internal and external stakeholders to resolve issues and provide updates on account status.
- Work closely with the Accounts Receivable Team to ensure accurate and timely processing of customer payments.
- Document and track customer communication and payment issues.
- Identify opportunities to increase the number of customers using direct debit payments.
- Perform tasks in accordance with company policies and procedures.
- Assist with ad-hoc projects and tasks as required.
- Previous experience in collections or credit control is highly desirable.
- Fluency in English and Italian is essential.
- Excellent communication and interpersonal skills.
- Strong negotiating and analytical skills.
- Ability to work independently and as part of a team.
- Proficiency in Excel and knowledge of SAP is a plus.
We are a performance-based company that offers career advancement opportunities and competitive compensation, including bonus. We also offer a range of benefits and a dynamic work environment.
At Booking.com, we value diversity, equity, and inclusion and strive to create a workplace that is welcoming and inclusive for all employees. We are committed to ensuring that individuals with disabilities have equal access to employment opportunities.
Pre-employment screening may be conducted as part of the hiring process. This may include verification of employment history, education, and other relevant information.
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