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Credit Controller

1 maand geleden


Amsterdam, Noord-Holland, Nederland Booking Voltijd
Job Title: Credit Controller

At Booking.com, we are seeking a highly skilled Credit Controller to join our team. As a Credit Controller, you will be responsible for managing and resolving customer accounts, ensuring timely payments, and maintaining a positive relationship with our clients.

Responsibilities:
  • Contact customers to settle outstanding balances and negotiate payment plans.
  • Monitor and analyze customer accounts to identify potential risks and take proactive measures to minimize debt.
  • Communicate effectively with internal and external stakeholders to resolve issues and provide updates on account status.
  • Work closely with the Accounts Receivable Team to ensure accurate and timely processing of customer payments.
  • Document and track customer communication and payment issues.
  • Identify opportunities to increase the number of customers using direct debit payments.
  • Perform tasks in accordance with company policies and procedures.
  • Assist with ad-hoc projects and tasks as required.
Requirements:
  • Previous experience in collections or credit control is highly desirable.
  • Fluency in English and Italian is essential.
  • Excellent communication and interpersonal skills.
  • Strong negotiating and analytical skills.
  • Ability to work independently and as part of a team.
  • Proficiency in Excel and knowledge of SAP is a plus.
What We Offer:

We are a performance-based company that offers career advancement opportunities and competitive compensation, including bonus. We also offer a range of benefits and a dynamic work environment.

At Booking.com, we value diversity, equity, and inclusion and strive to create a workplace that is welcoming and inclusive for all employees. We are committed to ensuring that individuals with disabilities have equal access to employment opportunities.

Pre-employment screening may be conducted as part of the hiring process. This may include verification of employment history, education, and other relevant information.