Customer Service Representative
1 week geleden
&Other Stories is a fashion brand offering women a wide range of products to help create their own style or story.
Job OverviewWe are seeking a Sales Advisor to join our team in Utrecht. As a Sales Advisor, you will be the first point of contact for our customers and play a crucial role in delivering exceptional customer service.
Responsibilities- Provide excellent customer service to maximise sales on the sales floor, in the fitting rooms and at the cash desk.
- Awareness of the stores goals and sales figures as well as being familiar with applicable procedures and guidelines
- Actively working with garments – ensuring our high standards are always maintained.
- Knowledge about garments/fabrics and garment care
- Processing our customer transactions at the cash desk.
- Receiving and processing our deliveries.
- Helping to prepare our season sales and regular seasonal campaign's.
- Following our store routines, policies and guidelines to assist in loss prevention and safety in the store.
- Working well in the team and actively supporting your colleagues
To be successful in this role, you should have:
- Loved people and willing to go the extra miles for your customers.
- Knew how to drive sales in an ever-changing environment.
- Had experience from cash register routines, preferable but willingness to learn and grow with us is most important.
- Been passionate about fashion, styling, and customer service.
- Had great organising skills and enjoy working with a team of people who are just as outgoing and interested in fashion as you are.
- Employee Discount Across All Brands from H&M Group
- Uniform Allowance
- Paid Vacation
- Development Opportunities
The estimated salary for this position is €12-15 per hour, depending on experience and qualifications.
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