Customer Service Representative

1 week geleden


Utrecht, Utrecht, Nederland H&M Group Voltijd
About Us

&Other Stories is a fashion brand offering women a wide range of products to help create their own style or story.

Job Overview

We are seeking a Sales Advisor to join our team in Utrecht. As a Sales Advisor, you will be the first point of contact for our customers and play a crucial role in delivering exceptional customer service.

Responsibilities
  • Provide excellent customer service to maximise sales on the sales floor, in the fitting rooms and at the cash desk.
  • Awareness of the stores goals and sales figures as well as being familiar with applicable procedures and guidelines
  • Actively working with garments – ensuring our high standards are always maintained.
  • Knowledge about garments/fabrics and garment care
  • Processing our customer transactions at the cash desk.
  • Receiving and processing our deliveries.
  • Helping to prepare our season sales and regular seasonal campaign's.
  • Following our store routines, policies and guidelines to assist in loss prevention and safety in the store.
  • Working well in the team and actively supporting your colleagues
Requirements

To be successful in this role, you should have:

  • Loved people and willing to go the extra miles for your customers.
  • Knew how to drive sales in an ever-changing environment.
  • Had experience from cash register routines, preferable but willingness to learn and grow with us is most important.
  • Been passionate about fashion, styling, and customer service.
  • Had great organising skills and enjoy working with a team of people who are just as outgoing and interested in fashion as you are.
What We Offer
  • Employee Discount Across All Brands from H&M Group
  • Uniform Allowance
  • Paid Vacation
  • Development Opportunities
Salary

The estimated salary for this position is €12-15 per hour, depending on experience and qualifications.



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