Customer Onboarding Expert

3 weken geleden


Rotterdam, Zuid-Holland, Nederland Easygenerator Voltijd

About the Job

As an Easygenerator Onboarding Specialist, you will play a critical role in ensuring the success of our new customers. Your primary responsibility will be to onboard new customers, helping them achieve their first milestones and successes. This will involve hosting onboarding sessions, training, and webinars.

Key Responsibilities

  • Onboard new customers to ensure they can successfully publish their courses.
  • Work closely with Customer Success Managers to monitor customer health scores and ensure customers stay on track with their success milestones.
  • Help optimize and develop our current onboarding process.
  • Be an advocate for our customers and their voice internally.
  • Manage a small portfolio of customers to help them succeed in their eLearning projects.

Qualifications

  • Excellent command of English and French language.
  • Bachelor degree or higher.
  • 0-1 years of relevant working experience.
  • Natural ability to teach.
  • Excellent listening- and organizational skills.

About Easygenerator

Easygenerator is a fast-growing scale-up environment where you can make an impact from day one. We offer a fun and international work environment, surrounded by a dedicated team. We believe in diversity and inclusion, and our diversity empowers us to innovate and build deeper connections. Join us in making knowledge sharing easy for everyone in the world.


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