Senior Field Engineer

2 maanden geleden

Utrecht, Utrecht, Nederland Expleo Voltijd

Job Summary

Expleo is seeking a highly skilled and motivated Senior Field Engineer to join our team. As a key player in diagnosing and resolving complex technical issues, you will ensure peak system performance and reliability for our valued clients.

Key Responsibilities

  • Troubleshoot products at customer sites to ensure maximum availability and customer satisfaction.
  • Provide technical expertise to subcontractors, warranty support team, project team members, and less experienced personnel.
  • Carry out Troubleshooting during PI period as well as Pre-warranty & Commissioning (and Validation & Certification if applicable), including investigation and repair.
  • Carry out Fleet check activities.
  • Reports & register any deviation (failure/event) in Failure Management data base including configuration data.
  • Support operation helpdesk.
  • Apply & enforce EHS & security rules and relevant PI processes on customer site.
  • Execute test & troubleshoot procedures to evaluate system performance and performs failure analysis on parts to be returned for repair.
  • Support Implementation Field Modifications (FM operator), if required.
  • Support specific technical investigations by Engineering or internal/external Suppliers.
  • Recommends preventative and corrective actions.
  • Instructs and directs operators in field modification and repairs if needed.
  • Advises PI management regarding customer satisfaction, product performance, and suggestions for product enhancements.
  • Ensure good information flow about interventions & operations within Troubleshooting to support shift transition, if needed.
  • Conducts peer reviews of PI activities and provide technical leadership if requested.
  • Achievement of contractual availability (milestone) targets.

Requirements

  • Certified Technician or Undergraduate in a technical field (mechanical or electrical/electronics).
  • 5 years of technical troubleshooting/investigation experience (mechanical or electrical / electronic).
  • Strong PC knowledge and be able to do software updates on the vehicles.
  • Minimum IT knowledge, knowledge of Maximo is a benefit.
  • EHS knowledge and exposure, internal EHS training.
  • Strong Product knowledge.
  • Railway Safety/Product liability.
  • Engineering knowledge.
  • Able to work in shifts (day/night) and weekend.
  • Fluent Dutch and knowledge of English.

What We Offer

  • Immediate indefinite employment if we see eye to eye.
  • Interesting assignments in the manufacturing, automotive, and energy sectors.
  • A competitive base salary and 8% vacation allowance.
  • A pension accrual.
  • Monthly net expense allowance and net telephone allowance.
  • A net year-end bonus at the end of the year.
  • 28 days off with a 40-hour contract or pro rata.
  • Besides financial, also sincere appreciation for the effort and work you do for the client and Expleo.
  • An extensive mobility solution (lease car, own car, public transport pass, bicycle, a certain combination of these).
  • Facilities to work from home (monitor, desk).
  • Our social events, workshops, outings, and drinks.

About Expleo

In this ever-evolving world, EXPLEO Belgium is an engineering and digital transformation game-changer player on the market. We are here to support our customers achieve the highest level of success in their automation, agility, and sustainability journeys. We all have the same goals and are self-motivated by the same drivers.

We are EXPLEO.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

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