SAP Engagement Manager

3 weken geleden

Den Bosch, Noord-Brabant, Nederland SAP Voltijd
About the Role

We are seeking an experienced Engagement Manager to join our team at SAP. As a trusted advisor to our customers, you will be responsible for defining and orchestrating the portfolio of services to SAP Premium Engagement Customers.

Key Responsibilities
  • Establish trusted relationships with customers to drive action plans
  • Define the Premium Engagement Service plan with the customer
  • Identify innovation opportunities leveraging SAP's technology innovation portfolio
  • Support the adoption of SAP recommendations from services delivered, by the customer and/or partner
  • Periodically prepare and present reporting
Requirements
  • Master's degree or equivalent in business, economics, computer science, mathematics, or physics
  • Excellent written and spoken communication skills, strong business acumen, and presentation skills
  • Highly customer service-oriented with strong customer management skills
  • Ability to build trust-based relationships and strong networks in customer IT/Business and SAP Ecosystem
  • Proven problem-solving skills and strong work ethic
  • Open to travel
  • Fluent in Dutch and English
Work Experience
  • 3+ years in customer engagement management/project management/program management relating to SAP engagements
  • 8+ years of relevant professional experience, including extended SAP software product/SAP cloud service experience
  • Good understanding of SAP technology and SAP Business Suite/Tools (e.g. SAP Solution Manager) and Cloud products
  • SAP HANA, SAP S/4HANA, and SAP Business Technology Platform knowledge and experience is considered a plus
Location

This role is based in the Netherlands, and we are not able to offer a relocation budget.

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