Technical Support Specialist
2 weken geleden
We are seeking a Quality Aftersales Representative to join our team at Undutchables. As a Technical Claims Expert, you will be responsible for working closely with the quality and sales team to solve customer problems in an effective way and improve product quality.
Your key responsibilities will include:
- Collaborating with the quality and sales team to resolve customer complaints and improve product quality
- Investigating technical claims and assessing them, which may involve customer onsite visits
- Reporting and documenting technical complaints
- Monitoring failure rates for products in the market and taking action accordingly
- Providing financial overviews to management
We expect the following qualifications and experience:
- 2-3 years of experience in quality or after-sales, preferably in an international setting
- A degree in electrical, engineering, or technical education
- Full-time availability
- Fluent in English, with Dutch or German being a plus
- Technical expertise in electrical equipment
- Knowledge of lighting products is a plus
If you are a motivated and detail-oriented individual with a passion for technical problem-solving, we encourage you to apply for this exciting opportunity.
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