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Customer Service Manager
2 maanden geleden
About the Role
We are seeking a highly experienced professional to lead our customer care team. The ideal candidate will have a strong background in supply chain management and operations, with a minimum of 6 years of experience in customer care and project management.
Key Responsibilities
- Manage complex projects and lead cross-functional teams
- Develop and implement customer care strategies to drive business results
- Collaborate with senior stakeholders to influence business decisions
- Communicate effectively with teams across different functions and geographies
What We Offer
We offer a competitive salary and benefits package, a flexible working environment, and opportunities for professional growth and development. Our team is passionate about delivering exceptional customer experiences, and we are looking for someone who shares our vision.
Requirements
- Bachelor or Master degree in supply chain management, operations management, or a related field
- Excellent command of Dutch and English language (verbal and written)
- Ability to influence senior stakeholders and drive business results
- Strong communication and interpersonal skills
Working Environment
We offer a dynamic and international working environment with a strong focus on teamwork and collaboration. Our company is committed to providing a safe and inclusive workplace for all employees.
