IT Support Professional

3 weken geleden


Heerenveen, Friesland, Nederland beBee Professionals Voltijd
Job Description:

BeBee Professionals is seeking a Technical Support Agent to provide technical assistance to customers, troubleshoot technical issues, and resolve customer inquiries.

The ideal candidate should have a degree in Computer Science or a related field, at least two years of experience in a technical support role, excellent communication and customer service skills, knowledge of computer hardware and software, and the ability to troubleshoot technical issues and work independently and as part of a team.

Key Responsibilities:

Provide technical support to customers via phone, email, or chat

Troubleshoot technical issues and resolve customer inquiries

Collaborate with internal teams to resolve complex technical issues

Stay up-to-date with new technologies and software

Requirements:

Bachelor's degree in Computer Science or related field

2+ years of experience in technical support role

Excellent communication and customer service skills

Knowledge of computer hardware and software

Ability to troubleshoot technical issues

Ability to work independently and as part of a team

What We Offer:

Competitive salary and benefits package

Opportunities for professional growth and development

Collaborative and dynamic work environment

Recognition and rewards for outstanding performance

How to Apply:

Interested candidates should submit their application on beBee.
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