IT Support Professional
3 weken geleden
BeBee Professionals is seeking a Technical Support Agent to provide technical assistance to customers, troubleshoot technical issues, and resolve customer inquiries.
The ideal candidate should have a degree in Computer Science or a related field, at least two years of experience in a technical support role, excellent communication and customer service skills, knowledge of computer hardware and software, and the ability to troubleshoot technical issues and work independently and as part of a team.
Key Responsibilities:
Provide technical support to customers via phone, email, or chat
Troubleshoot technical issues and resolve customer inquiries
Collaborate with internal teams to resolve complex technical issues
Stay up-to-date with new technologies and software
Requirements:
Bachelor's degree in Computer Science or related field
2+ years of experience in technical support role
Excellent communication and customer service skills
Knowledge of computer hardware and software
Ability to troubleshoot technical issues
Ability to work independently and as part of a team
What We Offer:
Competitive salary and benefits package
Opportunities for professional growth and development
Collaborative and dynamic work environment
Recognition and rewards for outstanding performance
How to Apply:
Interested candidates should submit their application on beBee.
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