Food and Beverage Operations Manager

2 weken geleden

Lijnden, Nederland Park Plaza Amsterdam Airport Voltijd

Park Plaza Amsterdam Airport, a renowned hotel, seeks an experienced Food and Beverage Operations Manager to oversee the daily operations of its food and beverage outlets.

Estimated Salary:

€ 45,000 - 60,000 per annum

The successful candidate will be responsible for assisting in managing staff, ensuring quality service, and upholding operational standards to maximize guest satisfaction and profitability.

About Us

Park Plaza Amsterdam Airport is a prominent hotel located near Amsterdam Schiphol Airport. We cater to a diverse range of guests, from business travellers to leisure visitors, offering multiple dining options, conference spaces, and leisure amenities.

Job Description
  • Manage daily operations across all F&B outlets, ensuring efficient service and quality.
  • Oversee service setup, dining areas, and cleanliness in accordance with hotel standards.
  • Coordinate with other departments to ensure seamless service, especially during high-occupancy and large-scale events.

Team Leadership

  • Supervise, train, and motivate F&B staff to provide exceptional guest service.
  • Assist with shift scheduling, performance reviews, and continuous staff development.
  • Conduct regular briefings and ensure clear communication within the F&B team.

Guest Satisfaction

  • Engage with guests to gather feedback, address concerns, and provide solutions to enhance their experience.
  • Uphold service standards, ensure prompt and courteous service, and lead by example.
  • Actively resolve guest complaints, ensuring satisfaction and documenting any service issues.

Inventory and Cost Control

  • Monitor inventory levels for F&B supplies and place orders as needed to maintain stock without overstocking.
  • Support the Food & Beverage Manager in monitoring costs, implementing cost-control measures, and optimizing revenue.
  • Conduct regular inventory audits and maintain accurate records for all F&B supplies and equipment.

Qualifications

  • Bachelor's degree in Hospitality Management, Culinary Arts, or a related field preferred.
  • 2-3 years of experience in food and beverage management, ideally within a hotel setting.
  • Proven leadership skills and ability to supervise and develop a diverse team.
  • Strong communication and interpersonal skills, with a guest-first approach.
  • Detail-oriented with strong organizational and time management abilities.
  • Proficiency in F&B management software, POS systems, and Microsoft Office Suite.
  • Fluency in English; proficiency in Dutch is an asset.

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