Food and Beverage Operations Manager

4 weken geleden

Lijnden, Nederland Park Plaza Amsterdam Airport Voltijd

Park Plaza Amsterdam Airport is a prominent hotel with an excellent reputation for delivering exceptional service, modern facilities, and strategic location near Amsterdam Schiphol Airport.

Job Overview

We are seeking a highly skilled Food and Beverage Operations Manager to join our team. This role is responsible for overseeing the daily operations of the hotel's food and beverage outlets, ensuring efficient service and quality.

Key Responsibilities
  • Operational Support:
  • Assist in managing the daily operations across all F&B outlets, ensuring efficient service and quality.
  • Oversee service setup, dining areas, and cleanliness in accordance with hotel standards.
  • Coordinate with other departments, such as kitchen and front office, to ensure seamless service, especially during high-occupancy and large-scale events.
  • Team Leadership:
  • Supervise, train, and motivate F&B staff to provide exceptional guest service.
  • Assist with shift scheduling, performance reviews, and continuous staff development.
  • Conduct regular briefings and ensure clear communication within the F&B team.
  • Guest Satisfaction:
  • Engage with guests to gather feedback, address concerns, and provide solutions to enhance their experience.
  • Uphold service standards, ensure prompt and courteous service, and lead by example.
  • Actively resolve guest complaints, ensuring satisfaction and documenting any service issues.
  • Inventory and Cost Control:
  • Monitor inventory levels for F&B supplies and place orders as needed to maintain stock without overstocking.
  • Support the Food & Beverage Manager in monitoring costs, implementing cost-control measures, and optimizing revenue.
  • Conduct regular inventory audits and maintain accurate records for all F&B supplies and equipment.
  • Compliance and Safety:
  • Ensure compliance with food safety, hygiene, and health regulations across all F&B areas.
  • Implement and enforce safety protocols to protect both staff and guests.
  • Stay updated on industry standards and best practices to ensure the hotel's F&B operations meet regulatory requirements.
Requirements
  • A Bachelor's degree in Hospitality Management, Culinary Arts, or a related field preferred.
  • 2-3 years of experience in food and beverage management, ideally within a hotel setting.
  • Proven leadership skills and ability to supervise and develop a diverse team.
  • Strong communication and interpersonal skills, with a guest-first approach.
  • Detail-oriented with strong organizational and time management abilities.
  • Proficiency in F&B management software, POS systems, and Microsoft Office Suite.
  • Fluency in English; proficiency in Dutch is an asset.
Salary and Benefits

The estimated salary for this position is €55,000 - €65,000 per annum, depending on experience. Additionally, we offer a range of benefits including:

  • Birthday bonus of €250 (gross, paid in the month of your birthday)
  • Competitive salary
  • Tasty meal during shift
  • Industry pension plan
  • 25 days holiday
  • 1 extra day off for your wellbeing
  • Exciting job opportunities within PPHE Hotel Group across Europe
  • Discounted hotel rates (extends to the Radisson Hotel Group worldwide and family & friends)
  • 50% F&B discount at our restaurants and bars (for your whole party)
  • Travel compensation (max €200 net pm based on full-time employment)
  • Recommend a friend scheme (earn up to €750 for each friend who joins us)
  • 8% holiday allowance (paid yearly in May)
  • Flexible working policy (if applicable)
  • Annual company parties and outings
  • Exclusive discounts in the employee benefit store (www.personeelsvoordeelwinkel.nl)
  • Discount on the collective health insurance from VGZ
  • Departmental incentive schemes
  • Great (online) Learning & Development opportunities to grow your career
  • An advanced onboarding program
  • Access to the hotel gym during low peak hours

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