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Business Growth Specialist

2 maanden geleden

Barneveld, Gelderland, Nederland NTT Voltijd

About the Role

The Client Manager is a seasoned subject matter expert responsible for taking full ownership of assigned accounts and managing and growing relationships to drive expansion and renewals across all solution areas. This role requires leveraging company's tools and methodologies to analyze the client's situation and business requirements.

Key Responsibilities:

  • Manages and grows relationships to drive business expansion and renewals across all solution areas within assigned regional clients.
  • Builds relationships and influences stakeholders across the account, including business leaders.
  • Works with and through company's network of offices to deliver an excellent client experience in each relevant market.
  • Realizes revenue and margin targets and maximizes sales opportunities through connecting client needs with company offerings and solutions.
  • Develops and drives organization strategy with expert client managers within assigned expert leads & opportunities.
  • Uses engagement skills to establish account strategies with key stakeholders.
  • Minimizes churn and maximizes retention in assigned opportunities.
  • Uses company's sales tools and methodology to effectively manage the accounts, opportunities, pipelines, and forecast.
  • Be fully aware of and understand the International Trade Policy.
  • Meets or exceeds quota targets through comprehensive account management.
  • Grows the profitability, revenues, and client satisfaction levels for company's clients' portfolio.
  • Drives passionately for client satisfaction throughout the entire lifecycle of the clients' buying process.
  • Generates demand by assisting clients to identify current needs and effectively articulating how company can add value through services and solutions.
  • Approaches the management of the account in a systematic way by identifying the strategy which will be used to develop and grow the account profitably.
  • Performs vulnerability analysis of company's position in comparison to that of competitors and vendors to ensure the client's requirement is at the heart of the proposed solution.
  • Positively influences and enables financial control, governance, and compliance in a region throughout area of specialization to prevent and reduce financial costs.

Knowledge and Attributes:

  • Sales business acumen, including planning, leveraging tools and data, and concentrating on company business requirements.
  • Sales client engagement and management, including detailed understanding of client needs, effective sales planning, and building trust.
  • Sales solution skills, including knowledge of company's offerings, client applications, use cases, and market trends.
  • Sales pursuit, including identifying and advancing opportunities at assigned prospects and clients.

Academic Qualifications and Certifications:

  • Bachelor's or university degree or equivalent in business or a sales-related field.
  • Relevant vendor certifications would be advantageous.

Required Experience:

  • Seasoned experience in a global partner management role.
  • Seasoned experience in a sales environment and/or customer service role.
  • Seasoned experience in the IT or professional services industry with a focus on business development and/or sales.
  • Seasoned experience in driving alignment to a common vision and working across multiple stakeholders to achieve sales growth.
  • Seasoned sales orientation with experience working with clients and business teams to create sales-oriented solutions and services.
  • Seasoned experience gained in a similar client manager/business development role.
  • Seasoned experience working with contact platform.
  • Preferred network in the high-tech industry, like ASML, NXP, Signify, etc.
  • Preferred living in the south area of The Netherlands.