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Front of House Team Member

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Amsterdam, Noord-Holland, Nederland Marriott International Voltijd

Job Summary

We are seeking a highly motivated and enthusiastic Front of House Trainee to join our team at the Renaissance Amsterdam Hotel. As a Front of House Trainee, you will be part of the Front Desk & Navigator team, providing exceptional guest experiences and creating a warm and welcoming atmosphere for our guests.

Key Responsibilities

  • Provide warm welcomes and personalized service to guests, ensuring a seamless check-in and check-out experience.
  • Assist guests with their luggage and valet parking needs, ensuring their comfort and convenience.
  • Collaborate with other departments to create unique and personalized experiences for our guests, exceeding their expectations and building loyalty.

Requirements

  • Previous experience in hospitality and front desk roles, with a passion for delivering exceptional guest experiences.
  • Fluent communication skills in English and Dutch, with the ability to work effectively in a fast-paced environment.
  • Knowledge of the local area and its offerings, with a passion for sharing this knowledge with guests.
  • Availability to work full-time, including morning and evening shifts.
  • Right to live and work in the Netherlands.

What We Offer

  • A trainee allowance of € 750 per month.
  • 1 meal included per working day in our Ambassador Restaurant.
  • An uniform, dry-cleaned by the hotel.
  • Special discounted rates for 8000+ Marriott International Hotels worldwide for you, your family and friends.
  • Discount on Food & Beverage in all Marriott International Hotels worldwide.
  • A professional learning environment with excellent training opportunities.
  • Being part of the largest hotel company in the world with career possibilities within Marriott International.
  • Personal coaching and training to support your internship.
  • Participation in several training sessions provided by our on-property Learning Manager.
  • A TakeCare program, which means you can participate in our fun workshops, trainings and charitable work, and much more.
  • We organize many social activities, such as our Associate Appreciation Week, yearly department outing etc.
  • Participation in our Trainee Meetings to share your experience and learn more about the possibilities within Marriott.

About Us

The Renaissance Amsterdam Hotel is currently undergoing a full transformation, with a major investment in renovated guest rooms and public areas, including a brand-new bar, restaurant and rooftop bar & terrace. We are committed to sustainability and aim to become an enhancement to the city of Amsterdam.

Marriott International is an equal opportunity employer, dedicated to hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.