International Operations Coordinator

2 weken geleden

Bergen op Zoom, Noord-Brabant, Nederland Indie Campers Voltijd

THE ROLE

We are seeking a motivated and enthusiastic individual to join our team as an International Operations Intern at our Depot in Indre Arna - Bergen.

As an International Operations Intern, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless experience from check-in to check-out. You will be the face of our brand, representing our values and commitment to excellence.

KEY RESPONSIBILITIES

Front-office activities:

  • Customer service and sales: Handle check-ins and check-outs, register guests, process payments, explain campervan functionalities, and upsell road trip extras.
  • Back-office activities:
    • Operations handling: Align reservations with available campervans, verify and prepare campers and road trip extras and kits.
    • Quality control: Maintain campervans in top condition, identify and act on possible maintenance or repair needs.
    • Support activities: Support the team in monitoring the existing stock, coordinating the fleet of campervans, and troubleshooting operational issues.

    WHO WE ARE LOOKING FOR

    • You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration, or a related field looking for an internship.
    • You are fluent in English, have a work permit, and a valid driver's license (mandatory).
    • You like international environments and meeting new cultures.
    • You possess a natural talent for connecting with people and have a strong customer service orientation.
    • You have a problem-solving mindset, thriving to create solutions and feeling comfortable with getting your hands dirty.
    • You want a dynamic internship where you can put into practice the theoretical knowledge of your degree.

    THE INDIE COMMITMENT

    • All internships are compensated, with the amount depending on location, country, and region (accommodation is not included).
    • Online and on-the-job training to develop relevant skills, including guest relations, customer service, problem-solving, communication, team spirit, organization, time management, fleet coordination, supplies management, and logistics.
    • International opportunities and the possibility of integration in Indie Campers after the internship.

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