Huidige banen gerelateerd aan Technical Support Specialist - Capelle ad IJssel, Zuid-Holland - Johnson Controls International
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Technical Support Specialist
2 maanden geleden
Sensormatic Solutions, a leading global provider of integrated performance and security solutions, is seeking a skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will play a critical role in providing expert technical support on various technologies, including CCTV, Intrusion, EAS, and Access Control, to our customers and internal staff.
Key Responsibilities:- Provide technical support and maintenance services to ensure the effective and timely delivery of technical support services.
- Develop and implement new solutions and testing procedures to improve technical support processes.
- Collaborate with field technicians to install and maintain installed technologies.
- Analyze and resolve technical product incidents and provide on-site customer training.
- Communicate with HQ and factories to resolve technical product incidents and ensure timely follow-up and solution.
- Ensure full customer satisfaction by performing an adequate support process, including monitoring, documentation, and scaling.
- Technical education in electronics, information technology, communications, electrical engineering, or automation technology.
- Previous technical experience in EAS and RFID technology.
- Willingness to travel internationally over 30%.
- English language proficiency at an advanced level.
Johnson Controls International offers a competitive compensation package, including a salary, benefits, and opportunities for professional development. As a member of our team, you will have the opportunity to work with a global company that values diversity, rewards hard work, and inspires people to achieve their best.
