Customer Service Representative
1 maand geleden
Job Description: BeBee Professionals is seeking a Customer Service Representative to provide technical support to our customers. The ideal candidate will have excellent communication and problem-solving skills, as well as knowledge of computer hardware and software.
About the Role:
The Customer Service Representative will be responsible for providing technical support to our customers, troubleshooting and resolving issues, and ensuring customer satisfaction. The successful candidate will be able to work independently and as part of a team, and will have a strong understanding of computer hardware and software.
Key Responsibilities:
- Provide technical support to customers via phone, email, or chat
- Troubleshoot and resolve customer issues in a timely and efficient manner
- Collaborate with internal teams to resolve complex issues
- Develop and maintain knowledge of computer hardware and software
Requirements:
- 2+ years of experience in a customer service or technical support role
- Excellent communication and problem-solving skills
- Knowledge of computer hardware and software
- Ability to work independently and as part of a team
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