Customer Service Representative

4 weken geleden

Amsterdam, Noord-Holland, Nederland DoubleTree by Hilton Amsterdam Centraal Station Voltijd
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a We are EDN Team Member. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring that every guest feels valued and cared for.

Key Responsibilities
  • Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Work collaboratively with the hotel team to ensure seamless delivery of services and amenities to guests.
  • Maintain a high level of product knowledge and stay up-to-date on hotel services and amenities.
  • Contribute to a positive and inclusive team culture, promoting a culture of respect, empathy, and open communication.
  • Participate in ongoing training and development to enhance skills and knowledge, ensuring continuous improvement in guest satisfaction and hotel performance.
What We Offer

As a We are EDN Team Member, you will enjoy a range of benefits, including:

  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.
  • Access to ongoing training and development programs.
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills.
  • A strong customer service focus and ability to work in a fast-paced environment.
  • Ability to work collaboratively as part of a team.
  • Basic computer skills and familiarity with hotel systems.
  • Availability to work a variety of shifts, including weekends and evenings.

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