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Customer Support Specialist

2 maanden geleden

Heijen, Limburg, Nederland Tempo Team Voltijd

Are you a detail-oriented individual with excellent communication skills? Do you thrive in a fast-paced logistics environment? Tempo Team is seeking a Customer Support Officer to join our team

Job Summary

We are looking for a highly organized and customer-focused individual to support our logistics operations. As a Customer Support Officer, you will be responsible for ensuring the smooth processing of incoming orders, maintaining accurate records, and providing exceptional customer service.

Key Responsibilities
  • Process and verify incoming orders, ensuring accuracy and completeness
  • Maintain open communication with suppliers and internal teams to resolve any issues or discrepancies
  • Monitor and track the status of outgoing orders, identifying and resolving any exceptions or delays
  • Analyze data and reports to identify trends and areas for improvement
  • Collaborate with colleagues to resolve customer inquiries and issues
Requirements
  • 1-2 years of experience in a similar role, preferably in a logistics or customer service environment
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment with multiple priorities
  • Proficiency in Excel and ERP/WMS systems
  • Strong analytical and attention-to-detail skills
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Collaborative team culture
How to Apply

If you are a motivated and detail-oriented individual with a passion for logistics and customer service, please submit your application to Tempo Team. We look forward to hearing from you