Client Account Specialist
7 dagen geleden
The Client Account Specialist is responsible for supporting the daily activities related to the processing of assigned client accounts. The individual is accountable for responding to internal and external requests to identify process improvements and facilitate solutions.
Key responsibilities include independently managing and responding to routine questions, processing issues, and requests according to company-defined procedures. The specialist must thoroughly analyze processed data, issues, and requests and clearly communicate them verbally and in writing using company-approved methods and tools.
Additionally, the Client Account Specialist analyzes freight rates received from clients and presents clear and complete freight rate information to the rating team in a timely manner. The specialist verifies freight invoices for assigned accounts by using the CassPort Exception Management system and ensuring the amount charged by the carrier agrees with the rates on file from the customer.
The ideal candidate will possess a strong ability to communicate effectively, both written and verbal, at all levels. Proficiency in the Microsoft Office suite, particularly Microsoft Excel, is also required. A bachelor's degree in logistics or business administration or a related field, or equivalent experience, is preferred.
For more information about Cass Information Systems and the application process, please visit our website.
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