Customer Service Representative
2 maanden geleden
Are you a customer service professional with a passion for delivering exceptional support in a dynamic international environment? Do you have a strong affinity for computer software and a proven track record in customer-facing roles? If so, we may have the perfect opportunity for you
As an Account Focus Specialist with Randstad, you will be responsible for providing end-to-end support to customers and the commercial organization for a specific list of Focus Accounts. You will build strong and trusting relationships with your customer base, reviewing customer purchase orders, placing customer orders into ERP systems, and ensuring any customer-specific requirements are included.
Key responsibilities include:
- Providing exceptional customer service and support to customers and the commercial organization
- Building strong relationships with customers and stakeholders
- Reviewing and processing customer purchase orders and ensuring timely delivery
- Coordinating with production, purchasing, supply chain, order management, and sales operations as required
- Taking ownership of service complaints and working with stakeholders to ensure satisfactory resolutions
We are looking for a highly motivated and organized individual with excellent communication and problem-solving skills. If you have a passion for delivering exceptional customer service and support in a dynamic international environment, we encourage you to apply for this exciting opportunity
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