Digital Support Specialist
3 weken geleden
We are seeking a highly skilled Digital Support Specialist to join our international team at Olympia. As a key member of our customer support team, you will play a vital role in enabling marketers and retailers to communicate effectively through digital displays.
About the RoleThis is an exciting opportunity for a dedicated individual with a passion for technology and delivering exceptional customer support. You will be responsible for checking ticketing systems and monitoring instruments regularly, addressing technical issues proactively, and providing regular updates on progress.
- Key Responsibilities:
- • Check the ticketing system and monitoring instruments regularly.
- • Address technical issues proactively before they impact the customer.
- • Offer regular updates on progress and escalate matters to advanced support teams when necessary.
Olympia operates across various industries, including retail and entertainment, and is revolutionizing the way businesses connect with their customers. Our mission is to transform business-customer interactions using cutting-edge technology and innovative strategies.
RequirementsTo succeed in this role, you will require:
- • Great multitasking abilities.
- • Known for your quick yet thorough approach.
- • Proficient in English and German, both written and spoken.
In return for your hard work and dedication, we offer:
- • An international work environment within a growing company.
- • Direct employment with the client, bypassing any employment agency contracts.
- • Flexibility in working hours as we aim to operate 24/7 in the future.
- • A monthly salary of €2500 gross (excl. compensation for later shifts), 29 vacation days, and immediate pension plan benefits.
- • Opportunities for professional development and career growth.
- • A commitment to maintaining a healthy work-life balance and ensuring your well-being, with exciting team activities like rock climbing in Belgium or enjoying the authentic Oktoberfest festivities.
Our estimated salary range for this role is €2500-€3000 per month, depending on experience and qualifications.
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