Customer Service Expert
2 dagen geleden
Scala is a leading company in digital display technology, and we are currently seeking a skilled Digital Support Specialist to join our international team.
This exciting role will involve assisting marketers and retailers in effectively communicating through digital displays, participating in projects like developing interactive maps to track Fortuna Sittard football players.
Key Responsibilities:
- Regularly check the ticketing system and diagnostic tools.
- Proactively address technical issues before they impact customers.
- Provide timely updates on progress and escalate complex issues to advanced support teams when necessary.
Requirements
- Excellent multitasking skills.
- Quick and thorough approach.
- Proficient in both English and German, both written and spoken.
Work Environment
- An international work environment within a growing company.
- Direct employment with Scala, without the involvement of employment agencies.
- Flexible working hours, as we aim for 24/7 operations in the future.
- A competitive salary of €2500 gross (negotiable), 29 vacation days, and immediate pension benefits.
- Opportunities for professional development and career growth.
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