Front Office Ambassador
1 maand geleden
Job Summary:
We are seeking a highly skilled and enthusiastic Front Office Employee to join our team at Staybridge Suites The Hague - Parliament. As the first point of contact for our guests, you will be responsible for providing exceptional customer service, ensuring a smooth and enjoyable stay for our guests.
Key Responsibilities:- Guest Service: Provide warm and welcoming service to our guests, ensuring their needs are met and exceeded.
- Front Desk Operations: Manage the front desk, handling check-ins, check-outs, and room assignments.
- Communication: Communicate effectively with guests, colleagues, and management to ensure seamless operations.
- Problem-Solving: Resolve guest complaints and issues in a professional and courteous manner.
- Teamwork: Collaborate with the front office team to achieve excellent service standards.
- Experience: Previous experience in a hotel or hospitality environment is preferred.
- Language: Fluency in English and Dutch is required.
- Availability: Full-time availability with flexibility to work varied shifts, including evenings and weekends.
- Personality: Friendly, approachable, and proactive with a passion for delivering exceptional customer service.
- Competitive Salary: A competitive salary and travel expenses.
- Team Environment: A dedicated and fun team of 20 colleagues.
- Professional Development: Opportunities for growth and development within the company.
- Benefits: Friends and family discount, staff discount, and monthly gift cards.
At Staybridge Suites The Hague - Parliament, we value our employees and offer a supportive and inclusive work environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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