Senior Quantitative Research Professional for Customer Experience

1 week geleden

Rotterdam, Zuid-Holland, Nederland All About Expats Voltijd

Transforming Customer Experiences through Data-Driven Insights

We are seeking a highly skilled Senior Quantitative Research Professional to join our team at All About Expats. As a key member of our research department, you will be responsible for delivering high-impact research projects that drive customer experience excellence.

About the Role:

  • We estimate this position to offer a salary range of €65,000 - €80,000 per year, depending on experience and qualifications.
  • As a Senior Quantitative Research Professional, you will lead research projects from design to delivery, ensuring timely and accurate results that inform business strategies.
  • You will work closely with clients to understand their needs and develop compelling research proposals that meet their objectives.
  • Your expertise in handling research data using SPSS and Excel will be crucial in extracting actionable insights from complex data sets.
  • We value candidates with a commercial mindset and a proven track record of achieving set goals.
  • This role requires excellent communication skills, both written and verbal, to effectively present findings and recommendations to clients.
  • A strong customer-oriented drive and proactive approach to problem-solving will be essential in succeeding in this position.
  • As part of our open, flat, and self-organizing work environment, you will have opportunities to share your expertise through writing blogs, mentoring colleagues, and training junior team members.

About Us:

All About Expats is a leading research company dedicated to helping organizations optimize their customer experience. Our team of experts works collaboratively with clients to deliver impactful research projects that drive business growth and improvement.

What We Offer:

  • The opportunity to work on diverse and exciting research projects that contribute to the overall strategy of our company.
  • Closely collaborate with clients and team members to drive innovation and excellence in customer experience.
  • A competitive salary range of €65,000 - €80,000 per year, depending on experience and qualifications.
  • Sponsorship of work visas for the Netherlands.
  • An open, flat, and self-organizing work environment that encourages collaboration, creativity, and continuous learning.

Requirements:

  • At least 5 years of relevant experience as a quantitative researcher with a strong passion for customer experience.
  • Proficiency in handling research data using SPSS and Excel.
  • A commercial mindset with a proven ability to achieve set goals.
  • Strong customer-oriented drive with excellent communication skills.
  • Proactive, ambitious, and open to feedback, with a willingness to provide it to others.

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