Dutch Speaking Customer Service Representative in Greece
1 maand geleden
Patrique Mercier Recruitment is excited to present a unique career opportunity for Dutch-speaking individuals who are eager to embark on a new adventure in customer service in Greece. As a leading recruitment agency specializing in connecting talented individuals with multinational companies across various sectors, we take pride in facilitating fulfilling careers for our candidates.
Responsibilities- Act as the primary point of contact for Dutch-speaking customers, providing assistance via phone, email, and live chat.
- Address inquiries and resolve issues promptly, ensuring customer satisfaction at every stage of the interaction.
- Guide customers through the company's products and services, offering tailored support and solutions.
- Document customer interactions and maintain accurate records in the customer service management system.
- Work collaboratively with team members to enhance the customer service process and achieve collective goals.
- Stay informed about product information and company policies to deliver accurate assistance.
- Provide constructive feedback to management regarding customer trends and service improvements.
- Fluent in Dutch, both written and spoken; knowledge of English is an advantage.
- Previous experience in customer service or a similar role is preferred.
- Excellent communication skills and a strong customer-oriented approach.
- Ability to thrive under pressure and handle multiple inquiries simultaneously.
- Familiarity with customer service software and CRM tools is a plus.
- Willingness to relocate to Greece and fully embrace a new cultural experience.
- A team player who is motivated to achieve service excellence and contribute positively to the team.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer, and hotel)
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