ServiceNow CSM Technical Solutions Expert
2 dagen geleden
Experience the next level of your career with The Cloud People, a leading Full Service Now Lifecycle Partner in Europe and US. We are expanding rapidly in Amsterdam and seeking highly skilled Service Now CSM Solution Consultants to join our team.
About the RoleWe are looking for an experienced CSM Consultant who can guide customers on their Service Now CSM journey, bridging technology solutions to meet business needs. This is a hands-on role that involves leading CSM implementations, ensuring successful customer engagements.
Key Responsibilities- Lead presales, design, and implementation stages of CSM engagements, demonstrating expertise in guiding and supporting clients.
- Design, configure, and deploy Service Now ITOM solutions that meet business requirements and adhere to industry best practices and standards.
- Develop communication, test, and training plans as part of Organizational Change Management (OCM).
To succeed in this role, you will need:
- 5+ years of experience in Service Now related fields.
- Excellent understanding of Service Now architecture, development, and best practices.
- CIS-CSM or CSM professional Suite accreditations, preferably accompanied by accreditations in interconnected platform domains like Field Management and ITSM/ITOM.
- Fluent in Dutch and English, with excellent interpersonal skills, customer-centric attitude, and experience working with diverse teams.
The Cloud People is a rapidly growing company based in Amsterdam, offering hybrid remote work options. We prioritize employee growth and well-being, providing opportunities for career advancement and skill development.
CompensationOur estimated salary range for this position is €80,000 - €110,000 per year, depending on qualifications and experience. Benefits include competitive health insurance, retirement plans, and paid time off.
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