ServiceNow ITOM Solution Architect

2 dagen geleden


Amsterdam, Noord-Holland, Nederland The Cloud People Voltijd

We are looking for a seasoned ServiceNow IT Operations Management expert to join our team in Amsterdam. As a key member of our Delivery department, you will be responsible for guiding and supporting ITOM suite engagements during the presales, design, and implementation stages.

About The Cloud People

The Cloud People is a Full ServiceNow Lifecycle Partner with a strong presence in Europe and the US. Our company culture emphasizes customer-centricity, innovation, and collaboration. We take pride in delivering high-quality solutions that meet our clients' evolving needs.

Job Description

As a ServiceNow ITOM Consultant, your primary responsibility will be to lead full lifecycle ITOM implementations, specializing in Configuration Management, Discovery, Service Mapping, and Event Management. You will work closely with customers to design, configure, and deploy ServiceNow ITOM solutions that meet their business requirements and adhere to industry best practices and standards.

Required Skills and Qualifications
  • Demonstrated experience in guiding and supporting ITOM suite engagements during presales, design, and implementation stages.
  • Experience in leading at least three full lifecycle ITOM implementations, with specialization and certifications in Configuration Management, Discovery, Service Mapping, and Event Management.
  • Solid understanding of CMDB relationships and hierarchy, CMDB Health (Dashboards), and the CSDM framework.
  • Expert knowledge of third-party integrations with ServiceNow.
  • Strong ITSM working knowledge with the ability to articulate the benefits of the integrated ITSM and ITOM approach as part of Service Operations.
Benefits

In this role, you can expect:

  • A competitive salary range of approximately €80,000 - €110,000 per annum, depending on experience.
  • The opportunity to work with a diverse team of experts in the ServiceNow ecosystem.
  • A collaborative work environment that fosters growth and professional development.
  • A comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.

This is an excellent chance to accelerate your career and become a trusted advisor to our clients in the field of ServiceNow IT Operations Management. If you have a passion for technology and a drive to deliver exceptional results, we encourage you to apply for this exciting opportunity.



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