Client Support Specialist for English and Nordic Languages

2 maanden geleden


Amsterdam, Noord-Holland, Nederland RandStad Voltijd

Are you proficient in English along with one of the Scandinavian languages or Dutch, and possess a passion for customer service? If you are seeking a new opportunity in a global setting, this role may be ideal for you.

Our client is a prominent multinational pharmaceutical organization dedicated to innovations in healthcare, life sciences, and advanced materials.

What We Provide
  • Monthly gross salary of 2800 EUR
  • One-year contract facilitated by Randstad
  • Dynamic international work environment
  • Fluency in English plus Scandinavian languages or Dutch required
  • Office located in Amsterdam
  • Full-time position of 40 hours per week
Your Profile

If you have a positive attitude towards customer interactions and aim to deliver exceptional service, you might be the right fit. Consider the following qualifications:

  • Near-native proficiency in English combined with fluency in one of the Scandinavian languages or Dutch;
  • Interest in software applications (SAP, Oracle, Salesforce) or willingness to learn;
  • Experience in a customer-facing role within a B2B context;
Your Responsibilities

As an Account Support Specialist, you will be accountable for delivering support to Key Distributors in accordance with internal policies and practices. Your duties will include:

  • Providing comprehensive support to clients and the commercial team for designated Focus Accounts, fostering strong and trustworthy relationships with your customer base.
  • Processing customer purchase orders, entering orders into ERP systems, and ensuring all customer-specific requirements are met. Collaborating with production, purchasing, supply chain, order management, and sales operations as necessary.
  • Managing service complaints by coordinating with key stakeholders to ensure satisfactory resolutions and implementing preventative measures to avoid future issues.
Work Environment

Our client is a well-established multinational pharmaceutical company focused on advancements in healthcare, life sciences, and performance materials.

  • A diverse, motivated, and enjoyable team to collaborate with;
  • A stimulating and rewarding position in a significant industry;
  • An easily accessible office in the southeast region of Amsterdam.
Application Process

If this opportunity resonates with you, please proceed with your application. We look forward to connecting with you.



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