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Customer Service Representative English and Nordic languages or Dutch

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Amsterdam, Noord-Holland, Nederland RandStad Voltijd
Job Title: Customer Service Representative English and Nordic languages or Dutch

We are seeking a highly skilled Customer Service Representative to join our team in Amsterdam. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities:
  • Provide end-to-end support to customers and the commercial organization for a specific list of Focus Accounts.
  • Review customer purchase orders, place customer orders into ERP systems, and ensure any customer-specific requirements are included.
  • Take ownership of service complaints, working with other key stakeholders to ensure a satisfactory resolution is reached.
Requirements:
  • Near native in the English language in combination with being fluent in one of the Scandinavian languages or Dutch.
  • Experience in a customer-facing role in a B2B setting.
  • Affinity with computer software (SAP, Oracle, Salesforce) or motivated to learn.
What We Offer:
  • 2800 E brutto salary per month.
  • 1 year contract with Randstad.
  • International working environment.
  • Fluency in English+Scandinavian languages or Dutch.
  • Amsterdam based office.
  • 40 hours per week.

We are looking for a motivated and customer-focused individual to join our team. If you have a positive outlook on dealing with customers and strive to provide outstanding customer service, we encourage you to apply.