Customer Service Representative
3 weken geleden
About GHSC Trading B.V.
GHSC Trading B.V., also known as Green House Brands, is a dynamic and rapidly expanding company that sells seeds, clothing, accessories, and plant nutrients through our global e-commerce platform.
Job Overview
We are seeking a dedicated Customer Service Representative to join our team in Amsterdam Zuidoost. The ideal candidate will be a native or fluent English speaker with excellent oral and written communication skills.
Key Responsibilities
- Verify orders and payments.
- Print and pack the orders.
- Efficiently read and respond to customer emails.
- Communicate politely and professionally with all customers.
- Collaborate with team members to ensure high customer satisfaction.
- Manage and organize incoming emails through the customer helpdesk.
- Resolve order issues, including processing refunds and replacements.
Qualifications
- Native or fluent English speaker with strong oral and written communication skills.
- Quick and efficient in reading and answering emails.
- Ability to communicate politely and professionally.
- Strong organizational skills.
- Experience in a similar customer support position.
- Fluency in either Dutch, Italian, French, German, or Portuguese is a plus.
- Must have a Dutch social security number.
- Must reside in the Amsterdam area.
Why Work with Us
- Be part of a young, dynamic, and international team.
- Work in a lively and innovative environment.
- Opportunities for growth and development within the company.
- Office located in the vibrant Amsterdam Zuidoost area.
How to Apply
If you meet the above qualifications and are excited about joining a fast-growing company, please send your resume and cover letter to work@ghsctrading.com.
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