Customer Service Representative

3 weken geleden


Amsterdam, Noord-Holland, Nederland GHSC Trading Voltijd

About GHSC Trading B.V.

GHSC Trading B.V., also known as Green House Brands, is a dynamic and rapidly expanding company that sells seeds, clothing, accessories, and plant nutrients through our global e-commerce platform.

Job Overview

We are seeking a dedicated Customer Service Representative to join our team in Amsterdam Zuidoost. The ideal candidate will be a native or fluent English speaker with excellent oral and written communication skills.

Key Responsibilities

  • Verify orders and payments.
  • Print and pack the orders.
  • Efficiently read and respond to customer emails.
  • Communicate politely and professionally with all customers.
  • Collaborate with team members to ensure high customer satisfaction.
  • Manage and organize incoming emails through the customer helpdesk.
  • Resolve order issues, including processing refunds and replacements.

Qualifications

  • Native or fluent English speaker with strong oral and written communication skills.
  • Quick and efficient in reading and answering emails.
  • Ability to communicate politely and professionally.
  • Strong organizational skills.
  • Experience in a similar customer support position.
  • Fluency in either Dutch, Italian, French, German, or Portuguese is a plus.
  • Must have a Dutch social security number.
  • Must reside in the Amsterdam area.

Why Work with Us

  • Be part of a young, dynamic, and international team.
  • Work in a lively and innovative environment.
  • Opportunities for growth and development within the company.
  • Office located in the vibrant Amsterdam Zuidoost area.

How to Apply

If you meet the above qualifications and are excited about joining a fast-growing company, please send your resume and cover letter to work@ghsctrading.com.



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