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Customer Service Representative

2 maanden geleden

Houten, Utrecht, Nederland Adecco Nederland Voltijd
About the Role

We are seeking a highly skilled Customer Service Specialist to join our team in Houten. As a key contact for our clients, you will be responsible for managing their needs from start to finish in the transportation of their goods.

Key Responsibilities
  • Build long-term trust relationships with clients to ensure optimal customer satisfaction
  • Identify problems and provide solutions to meet client needs
  • Prepare detailed reports for clients and maintain contact with colleagues to ensure smooth operations
About the Company

Our client is a global logistics company with a passion for innovation and a commitment to excellence. With a diverse team of 600,000 shipping experts, they strive to create a working environment based on mutual respect, openness, honesty, trust, and collaboration.

What We Offer
  • A contract where you are directly employed by our client
  • An attractive salary ranging from €2,600 to €3,250
  • The possibility to work from home
  • 25 holidays + 14 additional leave days (ATV) per year based on a full-time position (40 hours)
  • Travel expense reimbursement
Requirements
  • MBO/HBO work and thinking level
  • Experience in a customer-oriented role
  • Good command of Dutch, and proficiency in English is an added advantage