F&B Experience Expert for Food and Beverage Operations
3 dagen geleden
About voco The Hague
voco The Hague, an IHG Hotel, is a unique and iconic hotel located in the heart of The Hague. Our team is passionate about delivering exceptional guest experiences, and we're looking for an experienced F&B expert to join our team.
As a F&B Allround Waiter/Server at voco The Hague, you will be responsible for providing unforgettable experiences to our guests. Your day starts with taking their breakfast order, recommending cocktails, and collaborating with mixologists, chefs, and baristas to translate their hard work onto the guest's table. You will be the face of our hotel, ensuring that every guest leaves smiling and fulfilled.
You will have the opportunity to work in a dynamic environment where no two days are the same. You will be responsible for:
- Providing exceptional customer service and ensuring that every guest has a memorable experience;
- Collaborating with our kitchen team to ensure that every dish is served to perfection;
- Handling cash, credit card, and room charge payments and closing the cashier at the end of your shift;
- Ensuring a safe and clean work environment by following our safety procedures and informing your supervisor on any unsafe situations;
- Promoting suggestive sales and enhancing the culinary experience of our guests;
- Living the voco brand with pride, passion, and energy, and inspiring others to deliver memorable branded guest experiences.
We are looking for someone who is passionate about hospitality, has excellent communication skills, and is able to work well under pressure. If you are a team player with a natural drive for continuous improvement, we would love to hear from you
About the role
This is a full-time position, and we offer a competitive salary of €25,000 - €35,000 per year, depending on experience, plus a travel allowance based on the distance between your home and the hotel. You will also receive staff and friends & family discount at 6000+ IHG hotels worldwide, as well as discounts to several cultural events and local businesses in The Hague.
We offer a range of benefits, including a staff canteen, cross-training opportunities, and a Volunteering Day once a year. You will also have the opportunity to take part in trainings and workshops to develop your skills and knowledge.
If you are interested in this exciting opportunity, please submit your resume and motivation letter to our HR department. We look forward to hearing from you
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