Retail Team Lead

1 maand geleden


Amsterdam, Noord-Holland, Nederland Nike Voltijd
About Nike

Nike is a growth company that looks for team members to grow with it. Our mission is to bring inspiration and innovation to every athlete* in the world.

Job Summary

We are seeking a highly motivated and customer-focused Retail Team Lead to join our team. As a Retail Team Lead, you will be responsible for building the bond between the consumer and the brand by providing the highest level of service and inspiring with powerful brand stories adapted to the retail setting.

Key Responsibilities
  • Utilize exceptional customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales
  • Handle more complex transactions or customer service situations
  • Provide expertise in one or more areas or functions (shipping and receiving, cashier duties, and customer service)
  • Seek ongoing training and education to further develop expertise
  • Assist managers in conducting formal onboarding and training programs for associates
  • Assist with loss prevention efforts by providing proactive customer service
  • Assist in coordinating work of other associates
  • May have key holder responsibilities
Requirements
  • High school diploma or equivalent
  • 3 years retail experience
  • Basic computer skills including Microsoft Office
  • Ability to work weekends, evenings and holidays as needed
About Working at Nike

Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. We are committed to employing a diverse workforce and qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.


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