Senior Manager Retail Differentiated Formats Lead

4 weken geleden

Amsterdam, Noord-Holland, Nederland Rituals Voltijd
Job Title: Senior Manager Retail Differentiated Formats

As a Senior Manager Retail Differentiated Formats, you will be responsible for leading the strategy, operations, and development of our Special Format Stores that operate under unique, non-standard formats. You will drive innovation and ensure these stores align with our global brand vision while tailoring approaches to meet the needs of local markets.

Key Responsibilities:
  • Develop and execute the strategy for differentiated format stores globally, ensuring alignment with the overall business objectives of the organization.
  • Partner with senior leadership to define the vision for new and existing differentiated store formats, ensuring they reflect the company's innovation and brand identity.
  • Identify growth opportunities by analyzing market trends, consumer behaviors, and emerging retail innovations to drive competitive advantage.
  • Lead the team on Marketing and Format & Design tasks for all Formats (including Outlets).
  • Oversee the day-to-day operations of all differentiated format stores, ensuring operational excellence, high customer satisfaction, and sales growth.
  • Establish and monitor key performance indicators (KPIs) for the stores, tracking sales performance, customer satisfaction, and operational efficiencies.
  • Partner with the digital and e-commerce teams to develop omnichannel initiatives that enhance customer experience across differentiated formats.
  • Lead initiatives to create memorable, immersive experiences for customers in differentiated format stores, ensuring they are aligned with the brand's values and vision.
  • Stay ahead of retail trends and competitors, introducing innovative store concepts that enhance brand engagement and customer loyalty.
  • Manage and mentor a team of retail professionals, providing leadership, performance feedback, and development opportunities.
  • Driving Special Format business by translating local requests to centrally managed offerings including continuous improvement initiatives.
  • Develop and manage the budget for differentiated format stores, ensuring financial targets are met or exceeded.
Requirements:
  • Minimum of 5-8 years of experience in a retail leadership role, with a focus on differentiated or unique store formats.
  • Bachelor's degree in Business, Retail Management, or a related field.
  • Proven track record of managing multi-format retail operations, delivering results in terms of sales growth, profitability, and customer engagement.
  • You are not afraid to challenge existing ways of working and proactively contribute to further optimization of day-to-day processes and take actions to implement them.
  • Strong leadership and team management skills with experience in developing high-performing teams.
  • Ability to work in a fast-paced, dynamic environment with a high level of adaptability topped with excellent communication, interpersonal, and cross-functional collaboration skills.
  • Your strong analytical skills give you the ability to interpret data and make data-driven decisions.
  • Knowledge of global retail markets, consumer trends, and cultural sensitivities.

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