Head of Retail Operations

4 weken geleden


Amsterdam, Noord-Holland, Nederland Rituals Voltijd
Job Description

As the Head of Retail Operations, you will be responsible for leading the strategy and operations of our Special Format Stores, which operate under unique, non-standard formats. You will drive operational excellence and consistency to ensure these stores align with our global brand vision while tailoring approaches to meet the needs of local markets.

The Outlets play a crucial role in our omnichannel retail strategy, providing an additional footprint alongside Retail stores and Online. You will work closely with our international Local Head Offices and the different teams at our Central Head Office in Amsterdam, including innovation, format & design, inventory, and master data.

Key Responsibilities:

  • Develop and execute the strategy for outlet and premium stores globally, ensuring alignment with the overall business objectives of the organization.
  • Partner with senior leadership to define the vision for new and existing differentiated stores, ensuring they reflect the company's innovation and brand identity.
  • Identify growth opportunities by analyzing market trends, consumer behaviors, and emerging retail innovations to drive competitive advantage.
  • Oversee the day-to-day operations of all differentiated format stores, ensuring operational excellence, high customer satisfaction, and sales growth.
  • Establish and monitor key performance indicators (KPIs) for the stores, tracking sales performance, customer satisfaction, and operational efficiencies.
  • Partner with marketing, format & design, digital, and e-commerce teams to develop omnichannel initiatives that enhance customer experience across differentiated formats.
  • Lead initiatives to create memorable, immersive experiences for customers in differentiated format stores, ensuring they are aligned with the brand's values and vision.
  • Stay ahead of retail trends and competitors, introducing innovative store concepts that enhance brand engagement and customer loyalty.
  • Manage and mentor a team of retail professionals, providing leadership, performance feedback, and development opportunities.
  • Drive Special Format business by translating local requests to centrally managed offerings, including continuous improvement initiatives.
  • Develop and manage the budget for differentiated format stores, ensuring financial targets are met or exceeded.

Requirements:

  • Minimum of 5-8 years of experience in a retail leadership role, with a focus on differentiated or unique store formats.
  • Bachelor's degree in Business, Retail Management, or a related field.
  • Proven track record of managing multi-format retail operations, delivering results in terms of sales growth, profitability, and customer engagement.
  • Strong leadership and team management skills with experience in developing high-performing teams.
  • Ability to work in a fast-paced, dynamic environment with a high level of adaptability, topped with excellent communication, interpersonal, and cross-functional collaboration skills.
  • Your strong analytical skills give you the ability to interpret data and make data-driven decisions.
  • Knowledge of global retail markets, consumer trends, and cultural sensitivities.

  • Head of Retail Operations

    4 weken geleden


    Amsterdam, Noord-Holland, Nederland Rituals Voltijd

    Job DescriptionAs the Head of Retail Operations, you will be responsible for leading the strategy and operations of our Special Format Stores, which operate under unique, non-standard formats. You will drive operational excellence and consistency to ensure these stores align with our global brand vision while tailoring approaches to meet the needs of local...

  • Head of Retail Operations

    3 weken geleden


    Amsterdam, Noord-Holland, Nederland Rituals Voltijd

    Job Title: Head of Retail OperationsAbout the Role:We are seeking a highly skilled and experienced Head of Retail Operations to lead our global retail strategy. As a key member of our team, you will be responsible for developing and executing strategies to drive sales growth, improve customer engagement, and increase operational efficiency across our retail...


  • Amsterdam, Noord-Holland, Nederland Rituals Voltijd

    Job Title: Head of Travel Retail OperationsJob Summary:Rituals is seeking a highly experienced and results-driven Head of Travel Retail Operations to lead our duty-free retail operations across multiple international locations. As a key member of our team, you will be responsible for developing and executing strategies to secure, manage, and optimize airport...


  • Amsterdam, Noord-Holland, Nederland Rituals Voltijd

    Job DescriptionRituals is seeking a highly experienced and results-driven professional to lead our Travel Retail operations. As Head of Travel Retail, you will be responsible for developing and executing strategies to drive revenue growth, optimize store performance, and ensure exceptional customer experiences across our airport duty-free retail stores.Key...


  • Amsterdam, Noord-Holland, Nederland Rituals Voltijd

    Job DescriptionRituals is seeking a highly experienced and results-driven professional to lead our Travel Retail operations. As Head of Travel Retail, you will be responsible for developing and executing strategies to drive revenue growth, optimize store performance, and ensure exceptional customer experiences across our duty-free airport stores.Key...


  • Amsterdam, Noord-Holland, Nederland Rituals Voltijd

    Lead Our Travel Retail StoresRituals is seeking a seasoned retail professional to lead our travel retail stores across multiple international locations. As Head of Travel Retail Stores, you will play a key role in developing and executing strategies to secure, manage, and optimize airport duty free retail stores.Key Responsibilities:Oversee the operations...


  • Amsterdam, Noord-Holland, Nederland Rituals Voltijd

    Job DescriptionAs the Head of Travel Retail Stores, you will be responsible for leading our duty free retail operations across multiple international locations. This role requires strong leadership, deep expertise in retail store management, and experience in handling diverse teams across international markets.This position provides a unique opportunity to...


  • Amsterdam, Noord-Holland, Nederland Rituals Voltijd

    Job Title: Head of Travel Retail OperationsAbout the Role:As a key member of the Rituals team, you will be responsible for leading our travel retail operations across multiple international locations. Your primary objective will be to develop and execute strategies to secure, manage, and optimize airport travel retail stores.Key Responsibilities:* Oversee...


  • Amsterdam, Noord-Holland, Nederland Rituals Voltijd

    Key ResponsibilitiesAs the Head of Retail Differentiated Format, you will be responsible for leading the strategy and operations of our Special Format Stores. This role involves driving operational excellence and consistency to ensure these stores align with our global brand vision.You will oversee the day-to-day operations of all differentiated format...


  • Amsterdam, Noord-Holland, Nederland Rituals Voltijd

    Job DescriptionAs the Head of Retail Differentiation and Experience, you will be responsible for leading the strategy and operations of our Special Format Stores, which operate under unique, non-standard formats. Your goal will be to drive operational excellence and consistency, ensuring these stores align with our global brand vision while tailoring...


  • Amsterdam, Noord-Holland, Nederland Leaders in Beauty Voltijd

    OverzichtWij zijn Leaders in Beauty, een innovatief bedrijf dat schoonheidssalons helpt te groeien met onze unieke aanpak. We zoeken een Head of Operations en Strategie die ons team zal helpen om onze doelen te bereiken.TakenAls Head of Operations en Strategie zal je de volgende taken uitvoeren:Je zal de operationele processen van ons bedrijf optimaliseren...


  • Amsterdam, Noord-Holland, Nederland Rituals Voltijd

    Main PurposeThe Wholesale & Travel Retail Operations Intern will be part of the Wholesale & Travel Retail Department, operating from the head office in Amsterdam. The team is responsible for defining the strategy and development of the global Wholesale & Travel Retail business, while providing excellent support to internal and external stakeholders.Your...

  • Head of Retail

    4 weken geleden


    Amsterdam, Noord-Holland, Nederland YoungCapital Voltijd

    Head of RetailWe zijn op zoek naar een gedreven en organisatorische leider om onze retailoperatie te leiden en te optimaliseren.VerantwoordelijkhedenHoud de kosten en verkoopcijfers scherp in de gaten en analyseert deze om onze resultaten te optimaliseren.Zorg dat onze voorraad netjes op orde is en voorkomt dat we met te veel of te weinig zitten.Daarnaast...


  • Amsterdam, Noord-Holland, Nederland Autohero Voltijd

    Job Title: Head of Operations RefurbishmentAbout the Role:We are seeking a highly skilled and experienced Head of Operations Refurbishment to lead our nationwide refurbishment department in the Netherlands. As a key member of our team, you will be responsible for improving existing processes and workflows, challenging the status quo, and driving...


  • Amsterdam, Noord-Holland, Nederland Autohero Voltijd

    Job Title: Head of Operations RefurbishmentAbout the Role:We are seeking a highly skilled and experienced Head of Operations Refurbishment to lead our nationwide refurbishment department in the Netherlands. As a key member of our team, you will be responsible for improving existing processes and workflows, challenging the status quo, and driving...

  • Head of Operations, Europe

    4 weken geleden


    Amsterdam, Noord-Holland, Nederland ClearBank Voltijd

    Unlocking PotentialAt ClearBank, we believe that trust is the foundation of our success. We're not just a bank, we're a partner that empowers our customers to achieve their goals. As the Head of Operations, Europe, you'll play a critical role in shaping our European operations and ensuring that we deliver exceptional results.About the RoleWe're seeking an...


  • Amsterdam, Noord-Holland, Nederland Rituals Voltijd

    Ambitious Opportunity for a Strategic LeaderRituals, a renowned brand in the beauty and wellness industry, is seeking an experienced Airport Retail Operations Manager to lead our duty-free retail operations across multiple international locations. This role offers a unique chance to drive business growth, develop strategic partnerships, and optimize store...


  • Amsterdam, Noord-Holland, Nederland AUTO1 Group Voltijd

    Accelerate the refurbishment of premium vehicles as a key member of our operations team. We are seeking a structured organizational talent to take charge of improving existing processes and workflows, challenging the status quo with a focus on efficiency.As Head of Refurbishment Operations, you will lead the nationwide refurbishment department in the...


  • Amsterdam, Noord-Holland, Nederland Auto1 Voltijd

    Accelerate Your Career with Auto1Are you a strategic thinker with a passion for operations and refurbishment? Do you enjoy working in a fast-paced environment with a dynamic team? We're looking for a talented individual to join our team as Head of Refurbishment Operations.About the Role- Take charge of the nationwide refurbishment department in the...


  • Amsterdam, Noord-Holland, Nederland Leaders in Beauty Voltijd

    Over de FunctieWe zoeken een Head of Operations en Strategie die onze bedrijfsactiviteiten zal vormgeven en ons zal helpen om onze toekomst te realiseren. Als operationeel strateeg zal je de drijvende kracht achter het ontwerp en de implementatie van onze operationele strategieën zijn. Je zult ons helpen om onze processen te optimaliseren en onze...