Core Services Product Lead
2 weken geleden
Lemonade has transformed the insurance landscape by prioritizing customer experience. As a tech-driven organization, we have developed an insurance model that is intuitive, rapid, and enjoyable.
At Lemonade, you will collaborate with a team of innovative thinkers who thrive on agility and delivering exceptional products. We pride ourselves on fostering an environment filled with intelligent, motivated, and creative individuals who embody positivity and goodwill.
Unlike traditional corporations, we operate with agility and efficiency. We take pride in our startup mentality, where titles and hierarchy take a backseat to innovation, bold initiatives, and challenging conventional wisdom.
Our structure is lean and data-oriented, allowing teams the autonomy and ownership necessary to achieve shared objectives. We minimize meetings and eliminate unnecessary committees. At Lemonade, we promote a culture free from bureaucracy, office politics, and complacency.
As a Public Benefit Corporation and certified B-Corp, we are committed to delivering social and environmental benefits through our products and technology. Our Giveback program partners with organizations like the ACLU, New Story, The Humane Society, Malala Fund, and many others, contributing millions to causes such as reforestation, education, animal rights, LGBTQ+ advocacy, and access to clean water.
Recognized for our workplace culture, we have received accolades such as 'Best Workplace' and 'Best-Led Company' by Inc. Magazine, and have been honored as a 'World Changing Idea' by Fast Company.
Role OverviewWe are seeking a seasoned Product Manager who excels at solving intricate challenges, values exceptional user experience, and is motivated by data. You will play a pivotal role in planning, designing, and collaborating across teams to create outstanding product experiences at scale.
In this position, you will focus on integrating our core services throughout the customer journey, aiming to enhance user experience, conversion rates, and key engagement metrics—particularly in our payments and checkout processes.
You will work closely with stakeholders across all product lines, collaborating with designers, engineers, and data analysts to ensure the seamless adoption of our core services while maintaining our exceptional customer experience.
Key Responsibilities- Spearhead the product specifications for essential product flows shared across all lines, optimizing customer engagement.
- Lead cross-functional initiatives to incorporate new core experiences across Lemonade's product offerings.
- Collaborate with designers, engineers, and data analysts to ensure rapid execution and delivery.
- Establish and monitor key performance indicators (KPIs) to assess the success of initiatives and make informed, data-driven decisions for optimization.
- Proven experience in developing high-quality products at scale is essential.
- A minimum of 4 years of experience as a product manager in a successful startup or rapidly growing organization is required.
- Familiarity with checkout and payment processes is a significant advantage.
- A passion for user experience and a commitment to creating delightful interactions.
- Demonstrated project management capabilities overseeing complex product launches across cross-functional teams.
- Exceptional communication skills, with the ability to present insights and recommendations effectively to stakeholders.
- Experience leading small, agile teams.
- Strong attention to detail, balanced with a strategic perspective.
- A curious mindset, with a habit of continuous learning and sharing knowledge with others.
- Willingness to work in an office environment at least three days a week.
- Enthusiasm for learning and adapting to the evolving landscape of AI, which is a core aspect of our culture.
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