Cybersecurity Engineer
6 dagen geleden
We are seeking a highly skilled Cybersecurity Engineer to join our Enterprise Technical Advocacy team at Palo Alto Networks.
Job SummaryThis is an exceptional opportunity for an experienced cybersecurity professional to make a significant impact in our company's mission to protect the digital way of life. As a Cybersecurity Engineer, you will be responsible for providing technical expertise and guidance to our support teams, working directly with Engineering on cutting-edge new product development, and developing expert-level training materials for TAC support and Engineering teams.
Key Responsibilities- Enable TAC support teams by providing deeper technical expertise and guidance for Next-Gen Firewall (NGFW) PAN-OS platforms (on-prem and cloud)
- Work directly with Engineering on cutting-edge new product development, defining supportability and usability requirements for new products during the design phase as well as post GA via enhancement requests
- Develop and deliver expert-level training materials for TAC support and Engineering teams, including structured training throughout the year, ad hoc sessions, and Q&A over Zoom
- Develop advanced troubleshooting focused tools and scripts to help solve complex customer issues and improve product supportability
- Work with TAC to provide expert-level technical support of customer issues that involve very complex network topologies, architectures, and security designs
- Minimum of 10 years of professional experience in technical support or development, supporting enterprise customers with very complex LAN/WAN environments
- Extensive networking background, deep understanding of TCP/IP, and advanced knowledge of LAN/WAN technologies, routing protocols, branch, and DataCenter Architectures
- Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL, Linux Troubleshooting, and scripting languages (Python, PHP, shell scripting)
- Excellent communication skills, ability to deliver highly technical informative presentations, and willingness to work flexible times, including occasional weekends and evenings
Palo Alto Networks offers a competitive salary of $180,000 per annum, plus benefits and a comprehensive package. We are an equal opportunities employer, committed to providing reasonable accommodations for all qualified individuals with a disability.
About UsPalo Alto Networks is a fast-growing, immensely successful organization, built on the foundation of challenging and disrupting the way things are done. We define the industry instead of waiting for directions, and we need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.
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