Key Account Manager for Collectables

2 dagen geleden


Den Haag, Zuid-Holland, Nederland Catawiki Voltijd
About the Role

Catawiki Collectables is seeking an experienced Key Account Manager to drive growth in the Benelux market. This role will be based in Amsterdam, working closely with the team lead and the rest of the sales team.

The Key Account Manager plays a pivotal role in driving revenue growth from the existing seller portfolio. As a key member, you will not only handle key account management responsibilities but also bring sales expertise into the team and coach other account managers, providing guidance and support to help them improve their performance.

The Key Account Manager is an integral part of the Collectables Supercluster Sales team, reporting to the Team Lead and Sales Director.

Key Responsibilities
  • Conduct data analysis to identify trends, opportunities, and challenges, and develop and implement strategies to capitalize on these insights.
  • Utilize CRM tools to manage seller interactions, track performance metrics, and identify opportunities for growth and improvement in the seller portfolio.
  • Negotiate commercial terms and manage contracts with key accounts to ensure mutually beneficial agreements and long-term partnerships.
  • Develop deep knowledge of sellers' needs and educate them on fulfilling key performance indicators (KPIs) such as reserve price optimization and adherence to quality guidelines.
  • Establish medium and long-term strategic growth plans for our assigned sellers, aligning closely with Category Managers and Sales Directors.
  • Regularly present progress updates to senior Collectables management and peers, ensuring transparent communication on the performance of our accounts.
  • Partner with experts to accelerate the growth of sellers, fostering lasting relationships with our sellers through various communication channels.
  • Lead commercial strategies within your territory in collaboration with the experts, setting up sales meetings and leading conversations to produce meaningful action items.
  • Conduct regular business reviews, explaining commercial processes, main KPIs, and data, and translating them into actionable insights.
  • Educate sellers on driving a positive customer experience to buyers, ensuring a seamless transaction process.
  • Translate new opportunities into commercial actions that contribute to the continuous growth and success of Catawiki.
Requirements
  • 3-5 years of experience in sales/account management.
  • Excellent communication skills, regardless of channel (in person, phone, email, cross-team).
  • Fluent in Dutch and English.
  • Nurture strategic relationships with top sellers and demonstrate a deep understanding of the company and the sellers' needs.
  • Possess a strategic mindset to drive growth and excellence in the marketplace.
  • Skilled in negotiation to secure profitable deals and partnerships.
  • Work autonomously, demonstrating excellent organizational skills.
  • Display a genuine passion for collectables or perhaps have a collection yourself, allowing you to understand the language of our sellers.
  • Open to regular travel to meet top sellers in Benelux.
  • Based in or close to Amsterdam.
  • Capable of using Google tools (sheet, slides) and analyzing and interpreting data; experience with HubSpot is a plus.
About Catawiki

Catawiki is the leading online marketplace to buy and sell special objects. We offer over 75,000 special objects in auction every week — each reviewed and selected by one of Catawiki's hundreds of in-house experts specialized in Art, Design, Jewellery, Fashion, Classic Cars, Collectables, and many more.

We've sold 10 million unique items to date, and it's our mission to become the world's most popular auction destination for special objects.

We're an innovative, pioneering, and fast-growing scale-up. If you think you can make a difference to our team, we encourage you to apply.



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