Customer Service and F&B Coordinator

2 dagen geleden


Amsterdam, Nederland Park Plaza Victoria Amsterdam Voltijd
About the Role

We are seeking a highly motivated and enthusiastic individual to join our team as a Food and Beverage Management Trainee at Park Plaza Victoria Amsterdam. As a key member of our F&B team, you will have the opportunity to gain valuable experience and insights into the execution of managerial duties.

Key Responsibilities
  • Assist in the management of F&B operations, including menu planning, inventory management, and staff supervision.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with the F&B team to achieve sales targets and drive commercial performance.
  • Provide exceptional customer service and ensure a warm welcome to all guests.
  • Assist in the training and development of junior staff members.
  • Contribute to the creation of a positive and inclusive work environment.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.
  • Passion for delivering exceptional customer service and exceeding guest expectations.
  • Good command of English and ability to communicate effectively with guests and colleagues.
  • Availability for a minimum of 5 months.
What We Offer
  • A competitive internship allowance.
  • Tasty and healthy meals during your shift.
  • Exciting job opportunities within PPHE Hotel Group across Europe.
  • Discounted hotel rates and F&B discounts.
  • Annual company parties and outings.
  • Exclusive discounts in the employee benefit store.
About Us

Park Plaza Victoria Amsterdam is a renowned hotel catering to both leisure and business travelers. We offer stylish guest rooms, versatile meeting facilities, and award-winning restaurants and bars. Our team is passionate about creating memorable moments for our guests, and we are committed to delivering exceptional service and exceeding expectations.


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