In-store Customer Service Coordinator

5 maanden geleden

Amsterdam, Nederland Suitsupply Voltijd

**As an In-Store Customer Service Coordinator, you help set the tone and ensure delivery of our Radically Personal customer journey. Consider yourself the store's lead ambassador of the brand and point of reference for the customer. You support all activities necessary for the efficient operation of the store experience and provide exemplary service to maximize sales, promote the Company's image of quality and professionalism. An In-Store Customer Service Coordinator performs duties, in partnership with their management team, with the specific focus of shaping the store experience.**:
**What you will do**:

- Ensures client expectation is exceeded at each visit and maintaining an environment focused on the client experience by utilizing hospitality tools provided
- Ensure all employees present professionally for each customer interaction according to company policies and practice highest level of customer service to achieve maximum sales
- You will be responsible for taking care of sales orders, customer complaints, deliveries and returns while making sure our customers are given the attention and all the relevant information they need
- Ensure seamless efficiency and positive atmosphere in the customer experience
- Partner with leadership and expert teams to proactively address service issues
- Performing other duties assigned by store leadership team

**Who you are**:

- Previous experience in sales, hospitality, and/or service
- Exceptional customer service/clienteling skills and excited to build relationships
- Professional verbal and written communication skills
- Flexible work schedule, including nights, weekends, and holidays
- Available for FT, Dutch speaker

**What you will get**:

- Competitive salary
- A top-of-the-line training program, unique to the industry
- A clothing allowance for each new season and a generous employee discount
- Opportunity to build a career with one of the fastest growing companies in fashion opportunity to travel to other stores and abroad

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