Customer Service Representative

6 uur geleden

Breda, Noord-Brabant, Nederland Galderma Voltijd
About Galderma

Galderma is a leading player in the skincare industry, dedicated to delivering innovative solutions that improve patient outcomes.

Job Description

We are seeking an experienced Customer Service Specialist to join our team. As a key member of our customer-facing department, you will play a pivotal role in providing exceptional service to our clients across the BeNeLux region (Belgium, Luxembourg & Netherlands).

This role involves managing customer inquiries, resolving issues, and maintaining high levels of customer satisfaction. You will work closely with cross-functional teams to ensure seamless communication and efficient operational processes.

Key Responsibilities
  • Manage customer communication channels and handle inquiries, complaints, and product-related questions.
  • Process orders, returns, and exchanges while ensuring timely delivery and handling any irregularities.
  • Maintain accurate customer data and conduct debtor control research.
  • Respond to customer complaints and escalate issues as needed.
  • Built strong relationships with customers through excellent service and effective communication.
Required Skills and Qualifications

To be successful in this role, you should possess:

  • A professional level of education.
  • Fluency in English, French, and Dutch.
  • Proven experience in customer service management, with strong communication and problem-solving skills.
  • Excellent organizational and time management skills.
What We Offer

We offer a competitive salary ranging from $45,000 to $65,000 per annum, depending on experience, along with a bonus structure and extended benefits package. Our hybrid work culture allows for flexibility and work-life balance. Additionally, you will participate in feedback loops to establish a personalized career path and be empowered to grow within the company.

Next Steps

If your profile matches our requirements, we will invite you for a virtual conversation with our recruiter. The next steps include a virtual conversation with the hiring manager and a panel conversation with our extended team.

  • Customer Service Representative

    4 weken geleden

    Breda, Noord-Brabant, Nederland beBee Professionals Voltijd

    We are seeking a Customer Service Representative to provide exceptional support to our customers. The ideal candidate will have excellent communication and interpersonal skills, as well as a strong customer service orientation. Key responsibilities include responding to customer inquiries, resolving customer complaints, and providing general customer...

  • Customer Service Representative

    4 weken geleden

    Breda, Noord-Brabant, Nederland Adecco Voltijd

    Customer Service RepresentativeWe are looking for a skilled Customer Service Representative to join our team at Adecco. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and resolving complex issues with creative solutions.Key Responsibilities:Provide top-notch customer service to clients and...

  • Customer Service Representative

    4 weken geleden

    Breda, Noord-Brabant, Nederland beBee Professionals Voltijd

    beBee Professionals is looking for a Customer Service Representative to provide technical support to our customers. The successful candidate will have a degree in Computer Science or a related field and at least two years of experience in a customer service or technical support role. Key responsibilities include troubleshooting and resolving customer issues,...

  • Customer Service Representative

    4 weken geleden

    Breda, Noord-Brabant, Nederland beBee Professionals Voltijd

    We are seeking a highly skilled Customer Service Representative to provide exceptional support to our clients. The ideal candidate will possess excellent communication and problem-solving skills, with a strong focus on customer satisfaction.The successful candidate will be responsible for:Responding to customer inquiries and resolving complaints in a timely...

  • Customer Service Representative

    4 weken geleden

    Breda, Noord-Brabant, Nederland beBee Professionals Voltijd

    BeBee Professionals is looking for a Customer Service Representative to join our team. The successful candidate will be responsible for providing technical support to our customers, troubleshooting and resolving issues, and ensuring customer satisfaction. The ideal candidate will have a degree in Computer Science or a related field and at least two years of...

  • Customer Service Representative

    4 weken geleden

    Breda, Noord-Brabant, Nederland Adecco Voltijd

    About the RoleWe are seeking a highly skilled and experienced Senior Customer Service Representative to join our team in Breda. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to incoming calls and emails from customers in a timely and...

  • Customer Service Representative

    4 weken geleden

    Breda, Noord-Brabant, Nederland Adecco Voltijd

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional...

  • Customer Experience Representative

    4 weken geleden

    Breda, Noord-Brabant, Nederland beBee Professionals Voltijd

    We are seeking a Customer Experience Representative to provide exceptional customer service and technical support to our customers. The ideal candidate will possess excellent communication and problem-solving skills, as well as a strong customer service orientation.The successful candidate will be responsible for:Providing customer service and technical...

  • Customer Service Representative

    3 weken geleden

    Breda, Noord-Brabant, Nederland Adecco Voltijd

    Are you a customer-focused professional looking for a dynamic role where you can make a real impact? As a Senior Customer Service Representative at Adecco, you will be the first point of contact for our customers, ensuring that each interaction ends on a positive note.Your day will be filled with responding to incoming calls and emails, managing daily...

  • Customer Service Representative

    3 weken geleden

    Breda, Noord-Brabant, Nederland Adecco Voltijd

    Are you a customer-focused individual with a passion for problem-solving? We're looking for a Senior Customer Service Representative to join our team.As a key point of contact for our customers, you'll be responsible for responding to incoming calls and emails, ensuring that each interaction ends on a positive note. You'll also manage daily operational...

  • Customer Service Representative

    4 weken geleden

    Breda, Noord-Brabant, Nederland Adecco Nederland Voltijd

    Job DescriptionAs a Senior Customer Service Representative, you will be the first point of contact for our customers. Your day begins with responding to incoming calls and emails, ensuring that each interaction ends on a positive note. You'll manage daily operational tasks, such as processing orders and monitoring order status. When escalations arise, you'll...

  • Customer Experience Representative

    4 weken geleden

    Breda, Noord-Brabant, Nederland beBee Professionals Voltijd

    BeBee Professionals is looking for a Customer Experience Representative to provide exceptional support to our clients. The successful candidate will have a Bachelor's degree in Computer Science and experience in customer service and technical support.Key Responsibilities:Provide technical support to clients via phone, email, or chatTroubleshoot and resolve...

  • Customer Service Representative Breda

    4 weken geleden

    Breda, Noord-Brabant, Nederland Adecco Voltijd

    About the RoleWe are seeking a highly skilled and customer-focused Senior Customer Service Representative to join our team in Breda. As the first point of contact for our customers, you will be responsible for providing exceptional service and support through various communication channels.Key ResponsibilitiesRespond to incoming calls and emails in a timely...

  • Customer Service Representative in Greece

    1 maand geleden

    Breda, Noord-Brabant, Nederland Patrique Mercier Recruitment Voltijd

    Unlock Your Career Potential in Greece!We're Patrique Mercier Recruitment, the top agency for finding jobs in your native language abroad. We're excited to offer a fantastic 6-month adventure for enthusiastic candidates in customer service roles across various industries like social media, gaming, healthcare, retail & e-retail, travel, automotive, financial,...

  • Dutch Language Customer Service Representative

    4 weken geleden

    Breda, Noord-Brabant, Nederland Patrique Mercier Recruitment Voltijd

    About the RolePatrique Mercier Recruitment is seeking a highly skilled Dutch Speaking Customer Service Representative to join our team in Greece. As a key member of our customer support team, you will be responsible for providing exceptional service to our Dutch-speaking clients.Key ResponsibilitiesRespond to customer inquiries via phone, email, and chat in...

  • Customer Service Representative

    2 maanden geleden

    Breda, Noord-Brabant, Nederland beBee Professionals Voltijd

    Customer Relations SpecialistbeBee Professionals is seeking a skilled Customer Relations Specialist to provide exceptional customer service and support to our clients.The ideal candidate will be responsible for:Responding to customer inquiries and resolving complaints in a timely and professional mannerProviding general customer support and...

  • Customer Service Representative

    2 maanden geleden

    Breda, Noord-Brabant, Nederland beBee Professionals Voltijd

    Customer Relations SpecialistbeBee Professionals is seeking a skilled Customer Relations Specialist to provide exceptional customer service and support to our clients.The ideal candidate will be responsible for:Responding to customer inquiries and resolving complaints in a timely and professional mannerProviding general customer support and...

  • Customer Service Representative

    2 maanden geleden

    Breda, Noord-Brabant, Nederland beBee Professionals Voltijd

    BeBee Professionals is seeking a skilled Virtual Customer Service Coordinator to provide exceptional support to our clients. The ideal candidate will possess excellent communication and problem-solving skills, with a strong customer service orientation. Key responsibilities include responding to inquiries, resolving customer complaints, and providing product...

  • Customer Service Representative

    4 weken geleden

    Breda, Noord-Brabant, Nederland Tempo Team Voltijd

    JobbeschrijvingWe zijn op zoek naar een enthousiaste en communicatieve Customer Service Medewerker om ons team te versterken!Wat ga je doen?Als Customer Service Medewerker ben je het eerste aanspreekpunt voor klanten. Je beantwoordt vragen per WhatsApp, e-mail en telefoon. Daarnaast inventariseer je klantbehoeften en denk je na over verbeteringen. Je...

  • Customer Service Representative

    3 weken geleden

    Breda, Noord-Brabant, Nederland Galderma Voltijd

    About the RoleThe Customer Service Specialist for the BeNeLux region plays a pivotal role in delivering exceptional customer experiences and operational efficiency across Belgium, Luxembourg, and the Netherlands. This role is responsible for managing customer inquiries, order management, invoiced to cash processes, and customer pro-active sales support.Key...