Customer Service Ambassador

2 weken geleden


WorkFromHome, Nederland Innovative Workforce Solution Ltd Voltijd

Company Overview

Innovative Workforce Solution Ltd is a dynamic and growing company seeking a skilled French speaking customer care specialist to join our team. Our company prides itself on delivering exceptional service to our clients.


Salary

The salary for this position will be determined by experience, but we estimate it to be in the range of 35,000 - 45,000 euros per annum, depending on qualifications and prior work history.


Job Description

We are looking for a highly motivated and communicative individual to handle customer inquiries, resolve issues, and provide support to both internal and external customers. Key responsibilities include:

  • Providing top-notch customer service via phone, email, or chat.
  • Contacting other departments when there are any issues that need to be addressed.
  • Maintaining low customer request queues.
  • Conducting customer research related to bonuses, deposits, transactions, betting slips, documents, and bet calculations.
  • Managing assigned customer requests based on workload.
  • Maintaining a high level of knowledge about products offered by our company.
  • Participating in team meetings and activities.
  • Taking over duties in the absence of the team leader.

Required Skills and Qualifications

To succeed in this role, you should have:

  • A high school or post-secondary education.
  • Work experience preferably of at least one year.
  • Strong communication skills.
  • Familiarity with Internet-related software.
  • Fluency in French, both written and spoken.

Benefits

We offer a comprehensive benefits package including:

  • Gym/Fitness monthly allowance.
  • Fruit and drinks in the office.
  • Medical Insurance.
  • Team building events and outings.
  • Discretionary annual performance bonus.

Job Info

This is an indefinite contract opportunity with a salary dependent on experience. The work setting is hybrid, with working hours being 40 hours per week on three shifts: 8:00 am - 5:00 pm, 11:00 am - 8:00 pm, and 1:00 pm - 10:00 pm. Candidates must already be living in Malta or Cyprus.



  • WorkFromHome, Nederland Innovative Workforce Solution Ltd Voltijd

    Innovative Workforce Solution Ltd is seeking a highly skilled Customer Service Representative to join our Operations department. As an Operations Officer, you will play a crucial role in delivering exceptional customer service and ensuring the smooth operation of our banking platforms.About the RoleThis multi-lingual position requires fluency in English and...


  • WorkFromHome, Nederland Innovative Workforce Solution Ltd Voltijd

    Overview Manpower is seeking to recruit a Junior Customer Service Agent - French Speaking to join our client's team.Job Responsibilities : Helping internal and external customers, Contacting other departments when there is an issue to be solved, Keeping customer request queues as low as possible, Customer research (bonuses, deposits, transactions,...


  • WorkFromHome, Nederland Innovative Workforce Solution Ltd Voltijd

    Main Tasks: Assists in the servicing of walk-in customers, including intermediaries, which includes but is not limited to the following: Updating and amending client details as and when appropriate Providing product information to clients and responding to their queries. Promoting new products Providing quotations for a new policy and completion of...

  • Customer Care Agent

    3 weken geleden


    WorkFromHome, Nederland Innovative Workforce Solution Ltd Voltijd

    Our client in the Insurance sector is looking to recruit a full-time Contact Centre Agent. The role is on a 3-shift basis, nights being in the minority of shifts. The main duty of the Contact Centre Agent is to handle incoming assistance services and ensure the service is dispatch and rendered to the client within the agreed time frame. Responsibilities: ...

  • Service Desk Assistant

    3 weken geleden


    WorkFromHome, Nederland Innovative Workforce Solution Ltd Voltijd

    Role Summary Manpower is seeking to recruit a Service Desk Assistant to join our client's team. To act as the initial point of contact between the company IT Department and the Malta & Gibraltar based users and to deliver high-quality IT service support to users through rapid  incident response, triage and/or resolution. Key Responsibilities ...

  • Field Service Technician

    3 weken geleden


    WorkFromHome, Nederland Innovative Workforce Solution Ltd Voltijd

    On behalf of our Client, Manpower is Seeking to Recruit a Field Service Technician. The primary purpose of this role is to proficiently install and maintain tracking systems on vehicles, level sensing systems, and operate and set mechanical equipment in our production line such as lathe, milling machine, dosing machine, 3D printing equipment and CNC...

  • Operations Coordinator

    3 weken geleden


    WorkFromHome, Nederland Innovative Workforce Solution Ltd Voltijd

    Manpower is seeking to recruit an Operations Coordinator to join our client's team. Role Overview: The operations coordinator will be instrumental in organising and managing day-to-day operational activities, ensuring seamless coordination between technical teams, clients, and suppliers. This role encompasses scheduling, inventory control, customer...


  • WorkFromHome, Nederland Innovative Workforce Solution Ltd Voltijd

    Manpower is seeking to recruit Italian Speaking F&B Waiters for various clients. Job Description :  Assist back of house team with carrying plates and beverages Maintain adequate knowledge of food and beverage items, including catering orders Assist with setting tables for incoming customers Provide customers with appropriate tableware such as dishes,...

  • Operations Officer

    2 weken geleden


    WorkFromHome, Nederland Innovative Workforce Solution Ltd Voltijd

    Manpower is seeking to recruit a Dutch/Flemish speaking Operations Officer to be part of our client's Operations department and reporting directly to our Operations Manager, this multi-lingual role is an integral part of our customer facing team. If you are driven to provide exceptional customer service by putting the customers interests first and...

  • Cocktail Barman/Barmaid

    3 weken geleden


    WorkFromHome, Nederland Innovative Workforce Solution Ltd Voltijd

    Manpower is seeking to recruit a Barman/Barmaid to join our client team. The ideal candidate will have proven experience in cocktail preparation and stock management. This position requires someone who can take responsibility for the bar location during evening hours, ensuring smooth operations and delivering excellent customer service. The candidate will...


  • WorkFromHome, Nederland Innovative Workforce Solution Ltd Voltijd

    OverviewInnovative Workforce Solution Ltd seeks a highly motivated and organized Sales & Operations Coordinator to join our team in Malta.Job Responsibilities:To achieve and exceed business targets by managing tasks, driving sales leads, and maintaining customer satisfaction.To maximize revenue opportunities through effective sales strategies and customer...

  • Health Claims Associate

    3 weken geleden


    WorkFromHome, Nederland Innovative Workforce Solution Ltd Voltijd

    Summary Manpower is currently looking to recruit a Claims Associate to join our client's team. If you're interested in insurance, customer care and medical issues, this would be ideal for you. The job entails assessing and settling claims directly with clients or service providers in line with the company's customer service standards. Full...

  • Cold Store

    3 weken geleden


    WorkFromHome, Nederland Innovative Workforce Solution Ltd Voltijd

    Manpower is seeking to recruit a Cold Store & Distribution Manager to join our client team. Job Purpose: The Cold Store & Distribution Manager is responsible for overseeing and managing the end-to-end process for finished goods, from production forecasting to ensuring efficient warehousing, picking, distribution, and customer satisfaction. This role...


  • WorkFromHome, Nederland Innovative Workforce Solution Ltd Voltijd

    Overview Manpower seeks to recruit a motivated Sales & Operations Coordinator to join our client's team.Job Responsibilities : To manage all tasks involved inachieving and exceeding the targets for the business To maximize revenue opportunities bydriving sales leads and increasing conversions whilst maintaining customersatisfaction. To assist in...

  • Sales Executive

    3 weken geleden


    WorkFromHome, Nederland Innovative Workforce Solution Ltd Voltijd

    Manpower Malta is seeking a motivated and results-driven Sales Executive to join our clients dynamic sales team.  The Sales Executive will be responsible for generating leads, meeting sales goals, and building strong relationships with clients. This role requires a proactive approach to identifying business opportunities and a commitment...


  • WorkFromHome, Nederland Innovative Workforce Solution Ltd Voltijd

    Overview Manpower seeks to recruit a motivated Sales & Operations Coordinator to join our client's team.Job Responsibilities : To manage all tasks involved inachieving and exceeding the targets for the business for Special InterestTravel Limited. To maximize revenue opportunities bydriving sales leads and increasing conversions whilst maintaining...


  • WorkFromHome, Nederland Innovative Workforce Solution Ltd Voltijd

    Are you looking for a career that offers opportunities to learn new skills, work with a variety of products, and interact with customers on a daily basis? We have an exciting job opportunity for Supermarket Stackers/Cleaners at Innovative Workforce Solution Ltd.About the Job:This role involves ensuring that shelves and displays are well-stocked and visually...

  • ONLY IN MALTA F

    3 weken geleden


    WorkFromHome, Nederland Innovative Workforce Solution Ltd Voltijd

    Manpower is seeking F&B Servers/Waiters for various clients.  The candidate is to welcome customers, offer menu, take orders and serve food and beverages. Competencies Advise customer on choice of meals according to tastes and day's specials. Take order Receive payments Serve food in restaurant Receive customer and take orders for drinks Do the mise...

  • Business Account Manager

    3 weken geleden


    WorkFromHome, Nederland Innovative Workforce Solution Ltd Voltijd

    Who you are A good communicator of ideas who thrives in an environment where freedom and responsibility are widely at large and where the argument is king; a people-person with a knack for sales and a natural aptitude for negotiation; a people-person with a flair for sales and a natural aptitude for negotiation; a people-person with a flair for sales and a...


  • WorkFromHome, Nederland Innovative Workforce Solution Ltd Voltijd

    Manpower is seeking to recruit Trainee Insurance Motor Claims to manage effectively a caseload of claims ensuring that company policy, procedure and regulatory requirements are adhered to at all times. Key Responsibilities Deliver all specific objectives as assigned upon appointment. Effectively handle all claims which are part of the job holder file...