Technical ServiceNow Specialist
2 weken geleden
Exciting Opportunity at Applied Medical
About the RoleWe are seeking an experienced Technical ServiceNow Specialist to join our team. This role will be responsible for maintaining the overall health of our ServiceNow environment, including monitoring and supporting architecture, overseeing license usage, troubleshooting, and resolving issues.
Key Responsibilities- Maintain a high level of system performance and efficiency, ensuring seamless user experience
- Contribute to design discussions and decisions to ensure we create the best solutions for our business needs
- Develop scalable solutions in ServiceNow using standard methodologies/patterns to address prioritized IT and business requirements
- Monitor supported business processes and functionality, identifying opportunities for process improvement in line with ITIL best practices
- Participate in training the team on new functionality to reduce siloed expertise and increase cross-functionality
- Mentor/guide the team on standards and design practices, ensuring compliance with those standards and practices
- Bachelors/HBO level education, preferably in Computer Science or related field
- 1+ years of ServiceNow System Administration/Development experience
- Certified ServiceNow Administrator (Implementation Specialist Certification a plus)
- Experience with ITSM processes and implementing ServiceNow processes and functions
- Familiarity with Agile (Scrum) and Waterfall methodologies
- Experience with web technologies (XML, HTML, Angular JS, Web Services, JavaScript etc.)
- Experience in one or more of the following: REST API integrations, custom application development, Workflows, Flows
- Fluency in English, both spoken and written
We offer a competitive salary of €60,000 per year, based on full-time contract. Additional benefits include:
- An international working environment with a healthy work-life balance tailored to individual needs
- 27 paid vacation days (based on full-time contract) with option to purchase five additional days
- Optional hybrid model, including home office equipment and a working from home allowance
- Commuting allowance of €0.23/km or an NS Business card subscription
- A wide variety of internal trainings and development possibilities and a tuition program for external trainings
- The opportunity to proactively work on your vitality and fitness
- State-of-the-art facilities, including green areas, in-house restaurant, and gym
- Additional benefits, such as attractive pension scheme, health insurance contribution, and volunteer days
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