Hotel Operations Manager

7 dagen geleden


Amsterdam, Nederland Novotel Amsterdam City Voltijd

We are seeking an experienced Hotel Operations Manager to join our team at Novotel Amsterdam City. In this exciting role, you will play a crucial part in ensuring the smooth operation of our hotel's departments, with a focus on providing exceptional service to our guests.

As a Hotel Operations Manager, you will be responsible for analyzing guest reviews and responding promptly to ensure that each guest receives a high level of satisfaction. You will also identify areas for improvement and implement changes to enhance our service standards. Additionally, you will engage with department heads to improve work processes and take charge during crisis situations.

The ideal candidate will have excellent social and communication skills, be proactive, and able to handle tasks independently. You will be decisive, persuasive, and stress-resistant, with a strong ability to work effectively under pressure. If you are a team player who is flexible and available to work morning, afternoon, and evening shifts, we encourage you to apply for this exciting opportunity.

What We Offer
  • A competitive salary in scale VI (€ 2,699.15 per month)
  • 25 vacation days per year based on a full-time contract and 8% holiday pay
  • An ALL Heartist Card for discounts at our Accor hotels worldwide
  • Countless development and training opportunities within Accor
  • Travel allowance for a minimum of 5 kilometers per single journey
  • Mandatory participation in the Accor pension scheme and daily use of lunch or dinner in the staff canteen
  • 24/7 access to our gym with the latest Technogym equipment

In return for your hard work and dedication, we offer a comprehensive benefits package that includes a competitive salary, generous vacation time, and opportunities for professional growth and development.


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