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Freshworks is seeking a highly skilled Lead Solutions Engineer to join our team. As a key member of our partner network, you will play a critical role in enabling and upskilling new partners, as well as supporting the Europe sales team with new business opportunities.
The ideal candidate will have a strong technical background, excellent communication skills, and the ability to articulate complex technical concepts in a simple manner. You will be responsible for providing technical consultation to partner teams, prospects, and customers to support sales and channel goals.
Key Responsibilities- Engage with partners at all levels to foster key relationships and drive joint events
- Mentor solution engineers from partner companies with technical strategies
- Drive high levels of partner satisfaction and nurture long-term partnership value
- Collaborate with technology partners to develop joint solutions and participate in pre-sales efforts
- Native level written and oral communication skills in Dutch and English
- Minimum 3-5 years of relevant experience in a technical pre-sales or channel role
- Experience in a SaaS or technology product organization and experience with Customer Experience and/or ITSM/ITIL Methodologies and cloud-based infrastructure
- Excellent partner-facing and internal communication skills
- Company-funded Life & Long-Term Disability insurance
- Learning & Reading budget of up to € per year
- Free yoga classes twice a week
- Company Funded Employee Assistance Program (EAP) for both you and your family
Freshworks is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating a global workplace that enables everyone to find their true potential, purpose, and passion.
