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Front Office Receptionist

2 maanden geleden

Amsterdam, Noord-Holland, Nederland Hotel Okura Voltijd
Join Our Team as a Front Office Receptionist

Hotel Okura Amsterdam is a 5-star hotel that offers a unique blend of Japanese and Dutch culture. We are seeking a highly motivated and guest-oriented Front Office Receptionist to join our team.

Key Responsibilities:
  • Welcome guests in a friendly and courteous manner, providing exceptional service and ensuring a smooth check-in and check-out process.
  • Manage guest registrations, handle payments, and maintain accurate records.
  • Provide information and assistance to guests, responding to their inquiries and resolving any issues that may arise.
  • Collaborate with other departments to ensure seamless operations and excellent guest experiences.
  • Work in a fast-paced environment, handling multiple tasks and priorities with ease.
What We Offer:
  • A competitive salary and benefits package, including a bonus structure and travel costs.
  • Opportunities for professional growth and development, including training and cross-training programs.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • A comprehensive benefits package, including health insurance, paid time off, and employee discounts.
  • A chance to work in a unique and culturally rich environment, with opportunities to learn and grow.
Requirements:
  • A (Middelbare) Hotelschool diploma or equivalent experience.
  • Fluent in both Dutch and English, with knowledge of German, French, and Spanish an advantage.
  • Experience in a similar position within the Front Office, with a strong understanding of hotel operations and procedures.
  • A passion for delivering exceptional guest service and a commitment to excellence.