Front Office Receptionist
4 weken geleden
We are seeking a friendly and flexible Front Office Receptionist to join our team at Dutchies Hostel in Amsterdam. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, handling reservations, and ensuring the smooth operation of our reception area.
Key Responsibilities:- Provide excellent customer service to guests, responding to their queries and resolving any issues in a timely and professional manner.
- Manage reservations, including checking-in and checking-out guests, and handling any changes or cancellations.
- Answer phone calls and respond to emails in a prompt and courteous manner.
- Perform light cleaning tasks to maintain the reception area and ensure a clean and welcoming environment for our guests.
- Work collaboratively with the front office team to achieve our goals and objectives.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Good command of the English language, both written and spoken.
- Flexibility to work a variety of shifts, including mornings, afternoons, and evenings.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- 50% discount on food and drinks at our bar.
- 50% discount on stays at Dutchies Hostel.
- Unlimited cuddles from our hostel cat
We offer a fun and informal working environment, with opportunities for professional growth and development. If you are a team player with a passion for delivering exceptional customer service, we would love to hear from you
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