Cloud Solutions Architect
1 dag geleden
At Microsoft, we're committed to empowering our customers to achieve their business outcomes faster with technology that does more. As a Cloud Solution Architect, you'll play a critical role in driving our customers' business applications and AI transformation on the Microsoft platform.
Responsibilities- Leverage your expertise in M365 to gather customer insights and map solutions and services with customer business outcomes.
- Help accelerate intent, enablement, and usage of M365 and Copilot through Value-Based Deliveries and repeatable IP.
- Support customer skilling by delivering technical discussions, workshops, and other training sessions that enable operational health and ensure customers understand Microsoft's M365 value proposition.
- Provide feedback and insights from customers and partners back to the relevant MS teams to enable continuous improvement.
- Identify resolutions to issues blocking go-live of customer success projects by leveraging deep knowledge of M365 services and technical subject matter expertise.
- Deliver all work according to MS best practices and policies and using repeatable IP.
- Technical Leadership: Demonstrate a self-learner mindset through continuous alignment of individual skilling to team/area demands and Customer Success goals.
- Accelerate Customer Outcomes: Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP reuse, and learn from others to help accelerate your customers' transformation journey.
- Substantial experience working in a customer-facing role.
- Proven experience working on technical projects.
- Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field, and 6+ years of experience in cloud/infrastructure technologies, information technology consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting, or equivalent experience.
- Industry-leading healthcare
- Educational resources
- Discounts on products and services
- Savings and investments
- Maternity and paternity leave
- Generous time away
- Giving programs
- Opportunities to network and connect
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